Door Experience Concierge at Your 3rd Spot

Kaizen Lab Inc.; Atlanta (GA); On-site; USD 30,000 - 37,000; Full time

Job summary

Kaizen Lab Inc. is seeking a Door Experience Concierge in Atlanta to welcome guests with warmth, uphold safety standards, and manage entry with calm professionalism at our venue. You’ll protect standards and ensure guests feel welcomed, respected, and at ease from arrival through exit.

The role emphasizes hospitality, integrity, and situational awareness to create a memorable guest journey. You will verify IDs, enforce rules, and collaborate with leadership for smooth operations.

Qualifications

• Strong situational awareness and sound judgment.
• Comfortable enforcing standards in a guest-facing environment.
• Able to work 30+ hours per week.
• Professional dress code during working hours.
• Day and evening availability, including special events.
• Reliable transportation.

Responsibilities

• Welcome and orient guests with genuine warmth, setting the tone for a respectful, elevated experience from the moment they arrive
• Manage guest entry and exit with calm professionalism and confidence
• Uphold venue standards with consistency, fairness, and integrity
• Verify IDs and ensure compliance with alcohol and safety standards
• Maintain continuous situational awareness through active, thoughtful observation
• Intervene early, calmly, and professionally to guide situations before they escape
• Communicate clearly and proactively with leadership and teammates to support a safe, smooth flow of the experience

Skills

Situational awareness

Guest hospitality

Conflict prevention

Observation

Job description

Door Experience Concierge — Where Safety, Standards, and Hospitality Meet

This role is for people who lead with awareness, integrity, and calm confidence.

Pay: $22-$27/hr

You understand that the first impression sets the tone — and hospitality starts the moment a guest arrives. You’re warm, naturally observant, read rooms, notice patterns, and notice things to be able to step in before situations

As a Door Experience Concierge, you’re the first and last impression of our guest experience. You protect standards, ensure safety, and help guests feel welcomed, respected, and at ease.

About

Your 3rd Spot is a Social Experience Club™ designed for connection. More than a night out, it’s an immersive space where people discover new experiences and come alive together.

Guests unlock access to curated games and analog interactions with an Experiences Pass, then “Taste & Connect” through small plates and a beverage program showcasing elevated, creative cocktails, honest pours, and zero-proof options.

Technology simplifies the journey so our team can focus on hospitality. Every element is designed to create moments that become memories.

A proximity-based membership deepens community ties and turns loyal guests into advocates with daily entry, regular connection events, guest passes and more included.

What You’ll Do

• Welcome and orient guests with genuine warmth, setting the tone for a respectful, elevated experience from the moment they arrive
• Manage guest entry and exit with calm professionalism and confidence
• Uphold venue standards with consistency, fairness, and integrity
• Verify IDs and ensure compliance with alcohol and safety standards
• Maintain continuous situational awareness through active, thoughtful observation
• Intervene early, calmly, and professionally to guide situations before they escape
• Communicate clearly and proactively with leadership and teammates to support a safe, smooth flow of the experience

This Role Is For You If…

• You understand that safety and hospitality are not opposites — they work together
• You’re always aware and naturally scan your surroundings
• You never compromise standards, even when it’s uncomfortable
• You step in early, calmly, and professionally to prevent issues
• You can be firm without being aggressive, and welcoming without being passive
• You value structure, clarity, and accountability

Qualifications & Requirements

• Degrees or certifications are great, but not required
• Strong situational awareness and sound judgment
• Comfortable enforcing standards in a guest-facing environment
• Able to work 30+ hours per week
• Professional dress code during working hours
• Day and evening availability, including special events
• Reliable transportation

Please remember: When considering a new role, the most important question isn't "can I do it?" it's "do I want it?" It's up to the employer to decide whether you're qualified. Only you can gauge whether you're motivated. Values should align with the job. Skills can be learned on the job.