Door Concierge/Hospitality Security Staff - PM / LATE NIGHTS

SING BAR; Nashville (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Restaurant Discounts

Employee Assistance Program

Paid Vacation for Qualifying Employees

Blue Cross Blue Shield Medical &Dental

Dental & Vision Insurance

Life, Accident Protection & Critical 7

Domestic Partner Benefits

401(k)

Job summary

Sing Bar in Nashville is hiring for a Door Concierge/Hospitality Security Staff position as opening soon. Candidates must complete the Basset Certification Training by the 30th day of employment.

The role focuses on guest safety, crowd control, and providing exceptional service as guests arrive and move through the venue. Responsibilities include carding guests, monitoring crowds, coordinating lines, and assisting management with guest concerns while maintaining safety, policy compliance, and a

Qualifications

• Must be available to work a variety of hours, days and shifts, including weekends.
• Able to move and lift up to 50 pounds frequently and up to 25 pounds regularly.
• Must be able to stand and walk for an entire shift in a busy, loud restaurant environment.
• Proficiency in using radio equipment and communicating clearly with team and management.

Responsibilities

• Maintain safety of guests and employees; monitor crowds and card guests entering the restaurant.
• Follow state and restaurant carding/identification guidelines.
• Determine accurate wait times and communicate with Managers and Hosts.
• Organize lines outside of the restaurant and inform guests of wait times politely.
• Address guest issues promptly with management; assist with handling disruptive guests.
• Maintain an accurate head count of guests entering the facility and ensure clear pathways and exits.
• Uphold safety and sanitation guidelines and follow employment policies.

Education

Basset Certification Training

Job description

We’re hiring people to join our team as DOOR CONCIERGE/HOSPITALITY SECURITY STAFF! OPENING SOON!

Candidates must complete the Basset Certification Training no later than 30th day of employment.

A Few of Our Security Benefits:

• Restaurant Discounts
• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

Meet Sing Bar, Nashville’s newest high-energy, late-night sing-along destination opening just off Broadway above Tacos El Terry. Everyone knows the songs, and everyone gets to sing along. Featuring a live DJ spinning the biggest hits across all genres, wall-to-wall lyric screens, fun props, and non-stop energy, we are building our opening team to bring the party to life.

Caring. Creative. Careers.

Lettuce is a culinary-driven restaurant company with a genuine commitment to our people: we welcome unique perspectives and nurture diverse talents at over 90 locations, supported by our Culture of Caring. We proudly serve guests at more than 55 concepts ranging from fast casual to fine dining restaurants. If you’re ready to be a part of what we do next, then explore your possibilities at Lettuce.

EOE. We participate in E-Verify / Participamos en E-Verify

SECURITY STAFF JOB DESCRIPTION

Security Staff are responsible for maintaining the safety of guests and employees, carding guests, escorting disruptive guests from the restaurant and monitoring restaurant crowds.

Essential Functions

• Maintain safety of guests and employees and card guests entering the restaurant
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multi-task calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Follow carding/identification guidelines, according to state and restaurant specifications
• Determine accurate wait times and communicate to Managers and Hosts
• Organize lines outside of the restaurant and cordially inform guests of any wait time
• Immediately communicate any issues with questionable guest behavior, lines, wait times, special needs, etc. to Management
• Serve as backup to Management with handling any guest issues, disruptive or unruly guests
• Maintain an accurate head count of guests who enter the facility
• Ensure that all pathways and fire exits are clear at all times
• Proficiency in the use and operation of all necessary tools and equipment, including radio equipment
• Comply with all safety and sanitation guidelines and procedures
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed