Door Attendant (Part-Time) - Grand Wailea, A Waldorf Astoria Resort

Hilton; Wailea (HI); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a prestigious resort as a Door Attendant, where you will be the welcoming face for guests arriving at an exquisite property. This part-time role involves greeting guests, managing traffic, and ensuring an exceptional experience for all visitors. You will be part of a dedicated team that values hospitality, integrity, and teamwork. With a commitment to excellence, this position offers a unique opportunity to contribute to a renowned hospitality brand while enjoying the vibrant atmosphere of a luxury resort. If you are passionate about guest service and thrive in a dynamic environment, this role is perfect for you.

Qualifications

• Passion for delivering exceptional guest experiences.
• Ability to manage traffic and assist guests efficiently.

Responsibilities

• Greet and assist guests at the hotel entrance.
• Manage traffic flow and provide luggage assistance.
• Respond to guest inquiries in a friendly manner.

Skills

Guest Service

Communication

Traffic Management

Luggage Assistance

Job description

The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Door Attendant (Part-Time) to join the Team!

Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.

Classification: Part-Time

Shift: Various – must have availability to work weekends, weekdays, and holidays.

Pay Rate: $14 per hour plus tips

What will I be doing?

As a Door Attendant, you would be responsible for greeting guests and assisting in door attendant duties in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

1. Greet arriving and departing guests in a timely, friendly and efficient manner
2. To represent the hotel at the main entrance by greeting arriving and departing guests enthusiastically
3. Direct traffic at the main entrances to ensure the drive is accessible at all times
4. Manage flow of traffic, as needed
5. Provides luggage assistance
6. Respond to guest inquiries and requests in a timely, friendly and efficient manner

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

1. Hospitality - We're passionate about delivering exceptional guest experiences.
2. Integrity - We do the right thing, all the time.
3. Leadership - We're leaders in our industry and in our communities.
4. Teamwork - We're team players in everything we do.
5. Ownership - We're the owners of our actions and decisions.
6. Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

1. Quality
2. Productivity
3. Dependability
4. Customer Focus
5. Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision