Door Attendant-(CamelBack Mountain Resort)

Towne Park LLC; Pocono Township (PA); Vor Ort; USD 16.000 - 23.000; Vollzeit

Benefits dieser Stelle

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Zusammenfassung

Towne Park LLC is seeking a Door Attendant to provide exceptional hospitality services to guests in a friendly and efficient manner. You will open doors for guests, assist with transportation to off-site locations, and help with directions and inquiries.

The role emphasizes welcoming guests by last name, maintaining a professional demeanor, and delivering accurate information about the facility and local attractions.

Qualifikationen

• High school diploma or GED required.
• Must be able to read and write standard English.
• Ability to read and comprehend simple instructions and memos.

Aufgaben

• Greet and assist guests in a friendly, professional manner.
• Open doors for all guests entering and exiting the facility.
• Assist guests with transportation to off-site locations and directions, taxis, and reservations.
• Provide information about local attractions, outlets, meeting rooms and amenities.

Kenntnisse

Customer service

English literacy

Cash handling

Time management

Guest interaction

Ausbildung

High school diploma or GED

Jobbeschreibung

About TowneTowne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mobility experiences in the places where people live, learn, work, play, rejuvenate, and recover. Towne’s 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year. For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities. For more information, visit www.towne.com and follow us on LinkedIn.Click here for important notices that may be applicable to you.For more information about our privacy policy, please click here.Job DetailsCompensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The hourly base pay $14 per hour plus tips averaging $10-20 per shift.Work Schedule: The work schedule for this position is open availability.Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company’s 401k retirement savings plan.Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.Seasonal and temporary roles are not eligible for benefits outlined above.SUMMARYThe Door Attendant is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Door Attendant is responsible for opening doors for all guests entering and exiting the facility and assisting guests with transportation to off-site locations.ESSENTIAL FUNCTIONSReasonable accommodations may be made to enable individuals with disabilities to perform all functions.Descriptive Statement(s) - % of TimeMaintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. Uses salutation of the day and welcomes guests to the location-35%Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks-15%Assists guests with room changes when needed. Assists with the delivery and pick up of items to guest rooms. Opens all vehicle and hotel doors for guests-25%Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested-25%The total amount of time for all functions of the job - 100%QUALIFICATIONSEducation:High school diploma or general education degreeRequired Licensure, Certification, etc.:N/AWork Experience:One to three months related experience and/or training; OR equivalent combination of education and experienceFor insurance purposes, must be at least 18 years of age and be able to pass a criminal background and drug screenMust complete the Wheelchair Safety Training course provided by Towne ParkIf providing valet parking or shuttle services, may be subject to additional requirementsKnowledge:Knowledge of customer serviceSkills:Must be able to read and write standard English languageMust be able to read and comprehend simple instructions, short correspondence and memosMust be able to write simple correspondenceMust be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organizationAbility to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American moneyAbility to understand 24 hour and military time systemsAbility to understand rates applicable to time passedMaintains accuracy and composure while under pressureSCOPEAuthority to Act:Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.Budget Responsibility:The employee has control over resources available only.WORKING CONDITIONS & PHYSICAL DEMANDSThe working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical RequirementsWhile performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Lifting RequirementsExerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.Working EnvironmentThe majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.TravelTravel of up to 5% may be required.ACKNOWLEDGEMENT AND ACCEPTANCEI understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.