Donor Support Tech

CSL Vifor; Eau Claire (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

CSL Vifor Eau Claire is seeking a Donor Pheresis Technician to prepare donor areas, equipment, and autopheresis machines for pheresis procedures. You will monitor donors and respond to alarms to ensure a safe, efficient process.

The role emphasizes accurate data entry using the electronic donor information management system, adherence to SOPs, confidentiality, and safety policies. On-site position with potential cross-training and bilingual requirements.

Qualifications

• Must have High school diploma or equivalent.
• Minimum of three months' work experience in medical or health provider environment.
• Must be able to perform basic math calculations.

Responsibilities

• Prepare donor, donor area and equipment for the pheresis process.
• Prepare the autopheresis machine for the pheresis process.
• Monitor the donor and the pheresis process; respond to alarms or signals during the process.
• Disconnect the donor when the process is complete.
• Maintain alertness to any donor reactions and notify appropriate staff.
• Use PDA to record incidents during the pheresis process, including alarms, volume variances and adverse events.
• Use PDA to link equipment and supplies to the donor.
• Alert Group Leader or Supervisor to donor flow issues.
• Ensure accurate recording of donor data in the electronic donor information management system per SOPs.
• Understand policies related to hyper immune programs at the center if applicable.
• Maintain a clean, safe work environment; ensure supplies are available; follow HSE/OSHA policies and promote safety.
• Maintain confidentiality of all personnel, donor and center information.
• May be cross-trained in other areas to meet business needs.
• Bilingual skills may be required to meet business needs.

Skills

Basic math

Education

High school diploma or equivalent

Job description

Responsibilities:

• Responsible for preparing the donor, donor area and equipment for the pheresis process.
• Prepares the autopheresis machine for the pheresis process.
• Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
• Disconnects the donor when the process is complete.
• Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
• Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
• Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
• Alerts Group Leader or Supervisor of donor flow issues.
• Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
• Understands the policies and procedures associated with hyper immune programs at the center if applicable.
• Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
• Maintains confidentiality of all personnel, donor and center information.
• May be cross-trained in other areas to meet the needs of the business.
• Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
• Perform job-related duties as assigned.

Qualifications:

• High school diploma or equivalent required
• Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience
• Must be able to perform basic math calculations

Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.