Donor Stewardship Lead — Hybrid & Mission-Driven

Wounded Warrior Project; Jacksonville (FL); Hybrid; USD 42,000 - 68,000; Full time

Benefits offered by this job

Hybrid work schedule

Full medical, dental, and vision for,及

Competitive pay and incentives

Collaborative team environment

Job summary

Wounded Warrior Project (WWP) in the United States seeks a Donor Stewardship Specialist to support the Resource Development team by monitoring donor data, generating revenue reports, and stewarding donor relationships. The role blends data analysis with donor communication in a hybrid environment, with travel up to 25% as needed.

You will collaborate to enhance stewardship processes, deliver timely reports, and support events and visits that advance fundraising goals while upholding WWP's

Qualifications

• Two years of donor stewardship experience.
• Two years of experience with Salesforce NPSP or similar CRM.
• Experience in Microsoft Excel and SharePoint.

Responsibilities

• Articulate WWP's history, mission, and programs to potential funding sources verbally and in writing.
• Collaborate with the Donor Stewardship Associate Director to implement stewardship process improvements.
• Monitor and create revenue reporting for multiple giving levels.
• Generate comprehensive revenue management reports daily, weekly, and monthly.
• Reports cover ACH, DAF, QCD, stock giving, and donor levels.
• Coordinate change across teams to ensure data accuracy for revenue reports.
• Track and follow up on donor recognition opportunities.
• Work with teams to identify potential donors for mailing opportunities.
• Deliver reports to support Resource Development teams and maintain data integrity.
• Create and validate donor data reports and ad hoc requests.
• Support stewardship visits and special events as needed.
• Attend required trainings and meetings.

Skills

Salesforce CRM

Organizational skills

Adaptability

Attention to detail

Mission-driven

Confidentiality

High energy

Self-starter

MS Office

Education

Bachelor's degree in business, communications, marketing, or related field

Tools

Salesforce NPSP

Microsoft Excel

SharePoint

Job description

Wounded Warrior Project (WWP) in the United States seeks a Donor Stewardship Specialist to support the Resource Development team by monitoring donor data, generating revenue reports, and stewarding donor relationships. The role blends data analysis with donor communication in a hybrid environment, with travel up to 25% as needed.

You will collaborate to enhance stewardship processes, deliver timely reports, and support events and visits that advance fundraising goals while upholding WWP's