Donor Services Specialist

Vtfarmtoplate; Barre (VT); Hybrid; USD 54,376 - 73,568; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Employee assistance program

Paid holidays

Paid time off

Personal time off

Family medical leave

Bereavement leave

Jury duty

Civic engagement leave

Job summary

Vermont Foodbank, based in Barre, VT, seeks a Donor Services Specialist to support the Philanthropy Department in a full-time hybrid role. The position reports to the Senior Manager – Philanthropy Systems & Database and focuses on accurate donation processing, data entry, and donor communication.

We value equity-minded, forward-thinking team members who help ensure timely donor acknowledgments and precise record-keeping in our donor database, while delivering exceptional service to supporters.

Qualifications

• Experience in donor services or fundraising operations.
• Proficiency in data entry and donor database usage.
• Strong customer service and communication skills.

Responsibilities

• Manage administrative and operational tasks within the Philanthropy Department.
• Ensure accurate donation processing and data entry across all fundraising channels.
• Provide timely donor acknowledgement and accurate coding and record-keeping in the donor database.
• Deliver exceptional customer service to donors and internal staff.

Skills

Donor services

Data entry

Donation processing

Customer service

Job description

Vermont Foodbank
33 Parker Road
Barre (Washington County), VT 05641
United States

Description

Donor Services Specialist

The Vermont Foodbank (VF) seeks a self‑motivated, energetic Donor Services Specialist. This is a full‑time and hybrid position based out of our Barre office and reports to the Senior Manager – Philanthropy Systems & Database. This position is a member of the Donor Services team and helps to manage the administrative and operational tasks within the Philanthropy Department. This position ensures accurate donation processing and data entry across all fundraising channels in support of timely donor acknowledgement, accurate coding and record‑keeping in the donor database, and exceptional customer service.

The Vermont Foodbank’s work culture is progressive, forward‑thinking, and equity‑minded. Staff have the opportunity to fully develop their potential in a variety of ways: as organizational leaders, in shaping programs and advocacy efforts, and in working toward a future where everyone in Vermont has enough food every day.

Equal Employment Opportunity

We are proud to be an equal opportunity employer and seek to bring our values of diversity and inclusion to our hiring process. Beyond our commitment to non‑discrimination, we encourage applications from candidates who can contribute to the diversity of our organization and who have lived experience of inequity.

We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status in accordance with applicable laws, including the Americans with Disabilities Act (ADA). We are committed to providing reasonable accommodation to qualified applicants and employees with disabilities throughout the hiring process and employment. If you need assistance or an accommodation to apply for a position, please contact Carlos Camacho at [e-mail].

Compensation and Benefits

Pay

The pay range for this position is set between $54,376–$73,568 annually based on years of experience and the Vermont Foodbank compensation philosophy.

Vermont Foodbank provides outstanding and robust benefits that support all aspects of your life, inside and outside of work. We are committed to the idea that all employees have a healthy work‑life balance and are compensated fairly for the work they do. Vermont Foodbank offers a comprehensive benefits package, beginning the first of the month after date of hire. The benefits include:

• Health Insurance with 100% employer‑paid premiums
• Dental Insurance with 90% employer‑paid premiums
• Vision Insurance
• Group Term Life Insurance with 100% employer‑paid premium
• Short & Long Term Disability with 100% employer‑paid premium
• 403(b) Pension Plan with employer contribution after 1 year of employment
• Employee Assistance Program and other employee resource and referral services
• 16 paid holidays including the week between Christmas and New Year’s
• Vacation and Sick PTO accrued each pay period
• 5 days of Personal PTO each year
• Paid Family & Medical Leave for qualifying events
• Paid Bereavement Leave, Paid Jury Duty, and Paid Civic Engagement Leave