Donor Services Coordinator: Data, Letters & Events

The Boston Foundation; Boston (MA); On-site; USD 45,000 - 70,000; Full time

Job summary

The Boston Foundation seeks a Donor Services Assistant to provide organizational and logistical support to the Donor Services team within the Development & Donor Services department.Responsibilities include managing donor records in Salesforce, coordinating gift acknowledgement letters, and assisting with events and communications.

The role requires a college degree or equivalent and at least 3 years of office experience, with strong data management, writing, and communication skills.

Qualifications

• College degree or equivalent; 3+ years of office administrative experience.
• Solid organization skills with high attention to detail.
• Proficient in Word, Excel, Outlook; Salesforce experience preferred.
• Strong written and verbal communication skills.
• Ability to handle confidential information and work under deadlines.
• Team player with proactive work style and flexibility.

Responsibilities

• Coordinate gift acknowledgement letter process across staff.
• Maintain donor, prospect, and fund records in Salesforce; ensure timely entry.
• Ensure data integrity for reporting and department activities.
• Assist with occasional events before/after hours.
• Coordinate mailings and distribution of invitations and newsletters.
• Respond to donor inquiries by phone, mail, and email.
• Prepare reports and materials for presentations.
• Provide general administrative support to DDS staff.

Skills

Administrative support

Data management

Written and verbal communication

Attention to detail

Multitasking

Education

College degree or equivalent

Tools

Salesforce

Microsoft Office

Job description

The Boston Foundation seeks a Donor Services Assistant to provide organizational and logistical support to the Donor Services team within the Development & Donor Services department.Responsibilities include managing donor records in Salesforce, coordinating gift acknowledgement letters, and assisting with events and communications.

The role requires a college degree or equivalent and at least 3 years of office experience, with strong data management, writing, and communication skills.