Donor Services Associate I: Friendly Donation Experience

Goodwill Industries of the Inland Northwest; Spokane Valley (WA); On-site; USD 41,741,000 - 56,420,000; Full time

Job summary

Goodwill Industries of the Inland Northwest in Spokane Valley, WA is seeking a Donation Center Associate to greet donors, unload donations, and keep the area neat and safe. This position may be full-time or part-time and is paid hourly.

You will provide outstanding customer service, maintain a professional appearance, and follow all safety regulations. A background check is required, and you will work with store teams to support program services.

Qualifications

• Background check required.

Responsibilities

• Provide outstanding customer service.
• Greet donors at their vehicle.
• Assist in unloading donations in a timely and courteous manner.
• Thank donor for donations and offer receipt.
• Maintain a well-groomed appearance per Dress Code.
• Prepare records and reports as requested.
• Keep supervisor informed of problems and suggestions.
• Store DSA's will perform other duties in production and retail as assigned.
• Comply with Goodwill policies, CARF standards, and safety regulations.
• Sort donations according to current requirements.
• Store DSA's will ensure donations are secure and properly sorted indoors.
• Keep donation area neat, clean, and orderly.
• Ensure equipment is in good working order.
• Maintain an accurate count of donors on the DSC Worksheet.
• Ensure the DSC is closed and locked at closing.
• Call supervisor at shift start to report condition of DSC site and donor counts.
• Report maintenance or safety discrepancies to your supervisor.
• Attend department, organization and other meetings/trainings as required.
• Work collaboratively with Workforce and Family Services to provide participant services.
• Follow all health, safety, and fire standards and local, state, and federal regulations.

Job description

Goodwill Industries of the Inland Northwest in Spokane Valley, WA is seeking a Donation Center Associate to greet donors, unload donations, and keep the area neat and safe. This position may be full-time or part-time and is paid hourly.

You will provide outstanding customer service, maintain a professional appearance, and follow all safety regulations. A background check is required, and you will work with store teams to support program services.