Donor Relations Officer

The Community Foundation of Western North Carolina; Asheville (NC); On-site; USD 60,000 - 85,000; Full time

Job summary

The Donor Relations Officer at The Community Foundation of Western North Carolina leads donor-facing activities and supports grantmaking to ensure exceptional donor experiences. This in-person role requires relocation to Western North Carolina and collaboration with the Donor Relations team, reporting to the Senior Donor Relations Officer.

The position emphasizes relationship-building, effective communication, and meticulous donor stewardship to advance charitable giving in the region.

Qualifications

• Strong communication and interpersonal skills.
• Ability to manage donor relations and grant processes.
• Willingness to relocate to Western North Carolina.

Responsibilities

• Provide frontline customer service and support to fundholders.
• Manage systems and processes that ensure exceptional donor experiences and effective grantmaking.
• Be a member of the Donor Relations team and report to the Senior Donor Relations Officer.

Skills

Communication

Relationship building

Customer service

Job description

The Donor Relations Officer (DRO) is a relationship-builder with excellent communication skills who provides frontline customer service and support to new and existing fundholders. This position manages systems and processes that ensure exceptional donor experiences and effective grantmaking. The DRO is part of the Donor Relations team and reports to the Senior Donor Relations Officer. This is an in-person position and successful candidates will live in or relocate to Western North Carolina.