Donor Relations Manager

NPH USA

Minneapolis (MN)

Hybrid

USD 55,000 - 60,000

Full time

14 days+

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Benefits offered by this job

403(b)

403(b) matching

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

A nonprofit organization improving children's lives seeks a Donor Relations Manager in Minneapolis, MN to nurture relationships with donors and secure gifts of $1,000+. The role requires a detail-oriented individual with strong communication skills and at least two years of nonprofit fundraising experience. This full-time position offers a hybrid work model and a salary of $55,000.00 - $60,000.00 per year, with additional perks including health insurance and paid time off.

Qualifications

Two or more years of successful nonprofit fundraising experience.
Superb interpersonal and written communication skills.
Strong organizational skills with exceptional attention to detail.

Responsibilities

Grow the annual giving of the assigned donor portfolio.
Manage and cultivate relationships with donors.
Travel within the assigned region for donor visits.

Skills

Nonprofit fundraising

Relationship management

Communication skills

Organizational skills

Tools

Salesforce

MS Office

Job description

Nuestros Pequeños Hermanos (NPH) means “Our Little Brothers and Sisters” in Spanish. NPH USA transforms the lives of vulnerable children in Bolivia, the Dominican Republic, El Salvador, Guatemala, Haiti, Honduras, Mexico, Nicaragua, and Peru. Together, we help children overcome poverty and become productive, caring leaders in their own communities. Founded in 1954 by Father William Wasson, NPH is supporting nearly 9,000 children, both inside and outside our homes, ensuring they have a safe and nurturing place to live, an education, clothing, healthcare, and a strong family support system. In addition, NPH’s St. Damien Pediatric Hospital employs more than 500 Haitians and is the only hospital wholly dedicated to pediatric and prenatal care in Haiti, a country of 11.5 million people.

NPH USA is headquartered in Chicago, with fundraising offices in three different areas covering the Northwest; Southwest; Midwest; and East Coast. International headquarters is based in Mexico and we have fundraising offices in Europe, Australasia, and Canada.

Mission

NPH USA connects supporters’ passions and interests to the transformational work of Nuestros Pequeños Hermanos impacting the lives of children, families and communities in Latin America and the Caribbean.

Vision

We envision a world where vulnerable children, families, and communities have access to the resources and opportunities they need to thrive.

Organizational Imperatives

Honor Donor Relationships
Fulfill Commitment to NPH International
Live the Values of Fr. Wasson

Values

Show GRATITUDE in all we do
Foster authentic RELATIONSHIP and true connection
Act with INTEGRITY always
Accept RESPONSIBILITY for our mission and our commitments
Work in COLLABORATION to achieve more together
Operate with TRANSPARENCY and honesty
Embrace DIVERSITY, EQUITY and INCLUSION, building a better organization and a better world

Position Summary

The Donor Relations Manager plays a pivotal role in advancing the mission of NPH by building and nurturing meaningful relationships with individual donors, prospects, and community partners. This position is responsible for strategically growing annual giving within an assigned portfolio and geographic region, with a focus on securing gifts of $1,000 and above. Through thoughtful engagement, personalized stewardship, and proactive outreach, the Donor Relations Manager will inspire philanthropic support and deepen donor commitment. The ideal candidate is a passionate and results‑driven professional who thrives on connecting people to purpose, and who brings creativity, initiative, and a collaborative spirit to all aspects of donor engagement and fundraising strategy.

Key Priorities & Responsibilities

Grow the annual giving of the assigned donor portfolio and local market in alignment with established fundraising goals
Manage a portfolio of donors and prospects and be responsible for the identification, qualification, cultivation, solicitation and stewardship of supporters
Cultivate and steward relationships with supporters, leveraging moves‑management strategies to secure new and renewed gifts of $1,000 and above
Identify and research potential donors, developing engagement strategies to cultivate and secure new support
Travel within the assigned region to conduct exploratory, cultivation, solicitation, and stewardship visits with prospects and donors
Develop and execute strategies to increase awareness of NPH by actively engaging service organizations, educational institutions, faith communities, businesses, and other key community partners
Identify and create speaking opportunities to share the mission and impact of NPH with diverse audiences across community organizations
Develop and manage volunteer committees within partner organizations to integrate NPH into their philanthropic and community engagement efforts
Support the development of an annual regional strategy for fundraising and awareness events, including setting measurable fundraising and donor engagement goals
Engage local advisory board to advance fundraising strategies and accelerate local market development
Plan and lead donor trips to NPH program sites, ensuring each is guided by clear fundraising goals and engagement strategies
Participate in the post‑event/trip communication process (i.e. thank you notes, calls, emails, etc.) and conduct purposeful and timely follow‑up with appropriate event attendees/trip participants
Support and attend NPH events, as required and/or as requested
Maintain accurate and timely records of all donor and prospect interactions within the donor database
Execute other duties and meeting responsibilities as assigned, which may include cross-functional collaboration

Ideal Experience and Personal Characteristics

Two or more years of successful nonprofit fundraising experience with annual gift solicitation and portfolio management
A detail-oriented team collaborator who can translate strategy into results and displays a proven record of soliciting and securing annual gifts
Superb relationship management, interpersonal, digital, written and oral communication skills
The ability to inspire, positively influence and engage volunteers and donors
Strong organizational skills with exceptional attention to detail
Ability to maintain timely and complete record of activities, results and planned follow-up
Proven experience scheduling and facilitating meetings with donors and staff across various formats, including in-person, virtual, and phone settings
Ability to work independently to plan activities and manage schedule to attain goal results
Demonstrated leadership skills with an exceptional management ability to empower staff and work with peers and others to collaborate in accomplishment of team goals
Demonstrated ability to manage multiple tasks and projects at a time
Demonstrated ability to handle sensitive, confidential information professionally
High energy and passion for NPH USA’s mission is essential
Knowledge and experience of Salesforce donor database and MS office is preferred
Must be able and willing to travel locally and internationally
Driver’s License and reliable personal transportation required