Donor Relations Coordinator

Hoyleton Youth and Family Services; Fairview Heights (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

Paid vacation and personal days

Cell phone reimbursement

Parental leave

Job summary

Hoyleton Youth and Family Services seeks a Development Coordinator to advance fundraising and engagement across campaigns, donor stewardship, and community outreach with churches, schools, and partner organizations. You will track pledges, maintain donor records in Salesforce, and help plan donor recognition events while collaborating across teams to deliver impactful fundraising strategies.

The role requires a Bachelor’s degree in a related field and at least three years in fundraising or

Qualifications

• Experience working with donor databases and managing fundraising data.
• Strong organizational and project management skills with attention to detail.
• Ability to multi-task and prioritize workload.
• Ability to analyze data and translate information into meaningful insights for strategy development.
• Excellent written and verbal communication skills.
• Must meet DCFS/CANTS Clearance Requirements.
• Must be at least 21 years of age.
• Must possess and maintain a valid driver’s license and maintain proof of automobile insurance.

Responsibilities

• Track campaign pledges, donor engagement activity, and progress toward fundraising goals.
• Maintain accurate donor records in Salesforce and other donor databases.
• Monitor giving trends, campaign metrics, and engagement indicators to identify opportunities.
• Prepare donor profiles, research summaries, and briefing materials for meetings and major gift conversations.
• Identify potential major gift prospects based on giving history and engagement.
• Coordinate donor stewardship activities, follow-ups, and acknowledgements, including pledge reminders.

Skills

Donor management

Project coordination

Communication

Data analysis

CRM experience

Education

Bachelor’s degree in nonprofit management, communications, or related field

Three years fundraising/nonprofit experience

Tools

Salesforce

CRM software

Job description

POSITION SUMMARY

This position plays a key role in advancing the organization’s fundraising and engagement efforts by supporting a wide range of initiatives, including project coordination and capital campaign activities, corporate relations, event sponsorships, and peer-to-peer fundraising.

This position is responsible for strengthening donor relationships through thoughtful stewardship, coordination of community outreach and presentations across churches, schools, and community organizations, and helping plan and execute meaningful donor recognition events.

The Coordinator works collaboratively across teams to ensure a seamless and engaging experience for donors, partners, and community stakeholders while supporting overall development goals.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Track campaign pledges, donor engagement activity, and progress toward fundraising goals.
• Maintain accurate records of donor interactions, commitments, and campaign participation within the donor database (Salesforce).
• Monitor giving trends, campaign metrics, and engagement indicators to help identify opportunities for deeper donor relationships.
• Serve as a data and insight resource for the Director of Philanthropy and CEO/President to inform donor cultivation and solicitation strategies.
• Prepare donor profiles, research summaries, and briefing materials to support strategic meetings and major gift conversations.
• Identify potential major gift prospects based on giving history, engagement level, and philanthropic indicators.
• Support donor stewardship efforts by coordinating timely follow-up, acknowledgement, pledge reminders, and ongoing donor communications.
• Develop and implement a comprehensive donor stewardship strategy, including personalized acknowledgements, impact reporting, and engagement initiatives to strengthen donor relationships and increase giving.
• Maintain accurate donor records in CRM, track interactions, and identify opportunities for deeper engagement and donor upgrades.
• Plan and execute donor and partner recognition events, including invite segmentation, event logistics, meaningful recognition, and post-event evaluation.
• Assist with preparation of campaign updates, impact reports, and progress communications for donors and stakeholders.
• Help track and communicate campaign milestones and successes.
• Identify, cultivate, and manage corporate partners by developing customized sponsorship proposals, coordinating employee engagement opportunities, and tracking/reporting on partnership impact.
• Secure and manage event sponsors by developing sponsorship packages, maintaining ongoing communication, ensuring fulfilment of all deliverables, and collaborating with internal teams to align sponsorship strategy with event goals.
• Lead peer-to-peer fundraising campaigns by planning and executing initiatives, recruiting and supporting participants, developing resources and messaging, monitoring performance, and optimizing results for future growth.
• Other duties as assigned.

QUALIFICATION REQUIREMENTS

• Experience working with donor databases and managing fundraising data.
• Strong organizational and project management skills with attention to detail.
• Strong organizational skills with the ability to multi-task and prioritize workload.
• Ability to manage multiple projects and work independently while collaborating with a team.
• Ability to analyze data and translate information into meaningful insights for strategy development.
• Excellent written and verbal communication skills.
• Must meet DCFS/CANTS Clearance Requirements.
• Must be at least 21 years of age.
• Must possess and maintain a valid driver’s license and maintain proof of automobile insurance.

EDUCATION AND/OR EXPERIENCE

• Bachelor’s degree in nonprofit management, communications, business, marketing, public relations, or a related field required.
• Three years of experience in fundraising, nonprofit administration, project coordination, donor relations, or a related field preferred.
• An equivalent combination of education and relevant professional experience may be considered.
• Experience working with donor databases and managing fundraising data preferred.

CARE & TCI

Hoyleton has adopted the CARE (Children and Residential Experience), developed by Cornell University, to guide our culture and practice. CARE is grounded in six core principles: Developmentally Focused, Family Involved, Relationship Based, Ecologically Oriented, Competence Centered, and Trauma Informed.

Completion of CARE and TCI training is an internal requirement for all staff and must be completed upon hire. Ongoing application of these principles is expected and essential to successful job performance.

TCI (Therapeutic Crisis Intervention). Employees must:

• Pass the written test annually
• Pass the physical test every six months (if applicable to their role)

Consistent participation and application of both CARE and TCI principles drive company culture and are essential to job performance.

WORKING CONDITIONS

This position operates in a professional office environment and may require travel to agency sites, client locations, and partner organizations based on role responsibilities.

The role involves periods of walking, standing, or sitting, and may occasionally require climbing stairs, bending, kneeling, or lifting materials up to 50 pounds, depending on job duties.

Minimal exposure to environmental factors such as noise, dust, or varying indoor/outdoor temperatures may occur depending on program needs and client-related activities.

BENEFITS

• Medical insurance with company funded Health Savings Account (HSA)
• Dental and vision insurance
• Paid vacation, sick, and personal days
• 10 company holidays and 1 floating holiday
• Monthly cell phone reimbursement
• 6 weeks paid parental leave
• 403(b) retirement plan with up to 5% employer match
• Employer-paid life insurance
• Optional supplemental benefits including: voluntary life, short-term disability, long-term disability, accident, and critical illness coverage
• Employee Assistance Program (EAP) available to employees and their household members for additional support
• Tuition reimbursement to encourage continued learning and growth
• BenefitHub Perks Program offering valuable employee discounts