Donor Programs Specialist

Medical Teams International; United States; Remote; USD 68,000 - 103,000; Full time

Job summary

Medical Teams International is seeking a Donor Programs Specialist to manage and execute donor campaigns that support the organization’s revenue objectives. This role involves overseeing donor engagement, leveraging digital and traditional platforms to enhance giving programs, and collaborating with various internal stakeholders to optimize strategies.

Benefits

Excellent Medical, Dental, and Vision Insurance

Flexible work schedule options

Generous vacation time and sick leave

401k retirement plan

Employee Assistance Plan

Qualifications

• Minimum 4 years’ experience in marketing or fundraising.
• Experience in multi-channel communications including print and digital.
• Knowledge of marketing performance indicators and donor engagement.

Responsibilities

• Manage execution of donor programs and key messaging across platforms.
• Advise on donor journey development and oversee external partners.
• Analyze campaign performance and report results.

Skills

Marketing

Fundraising

Communications

Data Analysis

Project Management

Education

Bachelor’s degree in marketing or related field

Tools

Google Analytics

Adobe Creative Suite

CRM

Job description

Job Details Job Location: Portland Metro Area (Oregon) - or Remote USA Considered, - Position Type: Full-Time Salary Range: $68032.80 - $102049.20 Salary Travel Percentage: None Job Category: Marketing Description

Salary Range:Please note that the typical Hiring Range is $69,000 - $75,000 annually. Job offers within the range are based on relevant job qualifications and pay equity

The Donor Programs Specialist position contributes to the calling of Medical Teams International by supporting the organization’s strategic growth areas and revenue objectives through creating, planning, organizing, managing and facilitating the execution of the monthly donor, planned giving, and mid-level giving programs. This role applies technical fundraising and marketing skills for both direct mail and digital platforms,with a longer-term focus on the monthly donor program and building a diverse donor portfolio.

Medical Teams International Calling:

Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world.

Medical Teams International holds strict child and vulnerable adult safeguarding principles and a zero-tolerance policy for misconduct related to sexual harassment, exploitation and abuse in the workplace and other places where the organization’s activities are rendered. Parallel to technical competence, recruitment & selection, hiring decisions will give due emphasis to assessing candidates’ eligibility, thorough background checks, police clearance, and professional reference check processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage the development and ongoing program execution of the monthly donor, planned giving, and mid-level giving programs, including all major communications across multiple platforms: direct mail, email, website, social media, and paid advertising.
• Partner with strategic Marketing and Development (MaD) stakeholders, such as the Advancement team, Copywriter, Brand Manager and Director of Marketing and Communications, and cross functional groups to ensure delivery of key messaging.
• Advise on the development of the donor journey, including strategic touchpoints covering a variety of platforms and donor personas.
• Manage external agency partners and vendors; develop content, manage the content approval process, monitor execution, analyze results, and make adjustments for future campaigns to ensure continuous improvement.
• Design and implement donor journey plans to support donor retention, revenue growth, and increased lifetime value of existing donors via the monthly donor, planned giving, and mid-level giving programs.
• Manage the development of all campaign collateral, including identifying high-quality imagery and messaging, related to and supporting the monthly donor, planned giving, and mid-level giving programs.
• Provide regular updates about campaign results and effectiveness and share with MaD teammates as needed.
• Liaise with internal stakeholders, writers, designers, web specialists, and others involved in producing communications deliverables. Ensure all deliverables meet agreed upon timelines.
• Coordinate, plan and execute integrated campaigns with other MaD teams.
• Manage and align timelines and deliverables with MaD’s master editorial calendar. Ensure all communications align with the strategic focus and do not conflict with other donor communications.
• Prepare and maintain accurate data and records to evaluate the overall success of the program,cost-effectiveness, profitability, lifetime value, and overall impact of fundraising programs. Including preparing income/expense budgets and compiling and analyzing performance data.
• Analyze Medical Teams’ donor programs and peer organizations to evaluate and implement strategic competitive opportunities for areas of growth.
• Build and maintain a competitive program expanding the brand tone, voice, and reach to build a diverse and inclusive monthly, mid-level and planned giving donor portfolio.
• Support Medical Teams’ branding needs as assigned.

• Support safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation, Abuse & Harassment, Child & Vulnerable Adult protection, and harassment-free workplace policies. Incumbents will remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills which will enable you to promote strong safeguarding practices, understand the child and adult safeguarding policy and procedures, and conduct yourself in a manner consistent with the Safeguarding code of conduct and behavior expectations.

Other Duties:

• Utilize volunteers when appropriate.
• Additional duties as assigned.

Qualifications

EDUCATION, LICENSES & CERTIFICATIONS

Required:

• Bachelor’s degree in marketing, communications, fundraising/development, business or a related field; or an equivalent combination of education and experience, substituting on a year-for-year basis

EXPERIENCE

Required:

• Minimum 4 years’ previous direct response, marketing and/or fundraising experience
• Minimum 3 years’ experience producing multi-channel communications including print, digital, and creative collateral and/or appeals
• Minimum 2 years’ experience in digital paid marketing

Preferred:

• Experience executing direct emergency response campaigns across multiple platforms
• Experience working with writers, designers, print vendors, marketing agencies, and other communications professionals
• Experience working in a non-profit organization
• Experience working with InDesign, Adobe Creative Suite, and CRM

KNOWLEDGE, SKILLS & ABILITIES

Knowledge:

• Understanding of marketing performance indicators

• Knowledge of procedures, workflows and capabilities of software packages for graphic design, writing, editing, proofing, and print production
• Good understanding of Google Analytics and paid advertising across various platforms
• Strong understanding of different audiences and how to communicate to them effectively

Skills:

• Skilled in marketing testing, data analysis, and reporting
• Skilled at project management working across teams and stakeholders
• Skilled at producing multi-channel communications
• Outstanding verbal and written communication skills
• Proficient with Microsoft Office applications: Word, Excel, Outlook and PowerPoint
• Strong analytical and critical thinking skills
• Strong interpersonal skills

Abilities:

• Commitment to Medical Teams International Calling Statement and Core Values
• Ability to consistently communicate professionally and effectively with all constituents, both verbally and in writing
• Ability to maintain and protect the confidentiality of donor records
• Able to exercise considerable initiative
• Detail oriented with an ability to maintain accurate records
• Ability to independently plan, organize, and follow through on tasks
• Ability to handle multiple projects simultaneously; flexible
• Ability to operate well in a fast-paced work environment
• Ability to work a flexible schedule and weekends as needed
• Ability to work collaboratively with others
• Ability to work independently, collaboratively, and cooperatively in a team environment
• Capacity to see the big picture as well as maintain attention to detail – able to transition from high-level conceptual work to tactical detail without losing the concept

PHYSICAL REQUIREMENTS & WORKING CONDITIONS -

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent use of a computer, databases and digital platforms, and other office productivity machinery, such as a copy machine and computer printer.
• Frequently uses hands, fingers, and arms to reach, handle, touch or feel equipment, medical instruments, materials, computer.
• Frequent communication and exchange of information among colleagues and persons of concern requires the ability to speak, hear, convey and express oneself.
• Frequent close vision and the ability to adjust focus.
• Occasionally ascends/descends stairs, steps, or ladder
• Occasionally move about inside an office to access file cabinets, office machinery, meet with colleagues, etc.
• The employee must occasionally lift and/or move up to 10 pounds.
• Seldom to occasionally position oneself to stoop, kneel, crouch, or crawl.
• If in travel status, occasional to frequent traversing over rough or steep terrain in either a motor vehicle or on foot.

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderately quiet.
• The employee may be required to travel to remote areas of the world where there are potential health hazards and risks, limited hygiene facilities, extreme weather, and very basic living conditions.

Benefits:

The following information outlines typical benefits available for U.S. based fixed-term employees, working 30 hours or more per week. Actual benefits may be prorated for other than full-time work.

• Excellent Medical, Dental, and Vision Insurance
• Flexible work schedule options
• Life insurance & AD&D
• Generous vacation time, sick leave, and up to 12 paid holidays per year
• 401k retirement plan
• Employee Assistance Plan

For a full description of our benefits, you can learn morehere.