Donor Operations Manager

YouVersion; Edmond (OK); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid parental leave

Generous employer-paid leave

Medical, dental, and vision insurance

Life insurance 2× annual salary

Short‑/long‑term disability (100%)

Wellness and mental health benefits

401(k) with employer match up to 12.5%

Development dollars for growth ($160)

Casual dress

Job summary

YouVersion, a ministry of Life.Church created in 2007, seeks a Donor Operations Manager to support daily operations of the Donor Development team in aligning gifting and initiatives with our mission.

YouVersion collaborates across teams, manages systems like HubSpot and project tools, builds volunteer capacity, tracks milestones, and ensures timely delivery of donor experiences that reflect our ministry impact.

Qualifications

• Excellent verbal, written, and interpersonal communication to maintain partnerships.
• Self-motivation, independent decision-making, and innovative problem-solving.
• Effective multi-tasking and time management to meet deadlines with flexibility.
• Strong process and organizational management to coordinate and lead projects.
• Bachelor’s degree in a related field.
• 3–5 years of related work experience.

Responsibilities

• Support initiatives and strategic projects in operations, logistics, purchasing, and execution of team projects.
• Collaborate with the Donor Experience team to source, organize, and ship donor gifting experiences that reflect impact and excellence.
• Build and lead a volunteer team to help with gifting and project execution.
• Administer team systems and tools—HubSpot, forms, surveys, calendars, and project management systems—and optimize them for the team.
• Assist the Director of Operations with timelines, key takeaways, action items, and delivering initiatives.
• Manage stakeholder expectations with regular milestone updates.
• Track key metrics for the Donor Operations team to ensure goals are met.
• Collaborate across Experience, Generosity, Marketing, and Donor Relations to plan donor projects.
• Provide logistical, relational, and experiential support to donor and church visitors.
• Represent Life.Church culture as a team ambassador.

Skills

Verbal & written

Interpersonal skills

Self-motivation

Time management

Organizational skills

Cross-team collaboration

Problem-solving

Education

Bachelor’s degree in a related field

Tools

HubSpot

Job description

Life.Church wants to make a lasting difference in your life, in our community, and in the world. Our mission is to lead people to become fully devoted followers of Christ. The Donor Operations Manager supports the daily operations of the Donor Development team, including cross‑team coordination, executing hands‑on projects such as gifting, administering team tools, and providing support for initiatives that engage givers with the vision of YouVersion and help connect them to our ministry. This role supports the team’s direction, initiatives, and ministry efforts to achieve outcomes that further Life.Church’s mission and reach people for Christ.

YouVersion, a ministry of Life.Church created in 2007, helps the church reach people worldwide through innovative technology. At Life.Church, we believe in a daily rhythm of seeking intimacy with God, and we hope everyone in our community is on an active journey to become who God made them to be, abiding in Him, and drawing closer every day.

What You’ll Do

• Support initiatives and strategic projects in operations, logistics, purchasing, and execution of team projects.
• Collaborate with the Donor Experience team to source, organize, and ship donor gifting experiences that thank givers and convey impact and excellence in presentation.
• Build and lead a volunteer team to help with gifting and project execution.
• Administer team systems and tools—HubSpot, forms, surveys, calendars, project management systems, and the triggers and integrations that acknowledge and organize gifting—and continually update and maximize them to serve the team.
• Assist the Director of Operations with team projects and goals by creating timelines, gathering key takeaways, following up on action items, and executing deliverables across YouVersion teams.
• Manage the expectations of internal stakeholders while providing regular updates on project milestones and timelines.
• Track key metrics for the Donor Operations team to ensure goals, milestones, and deliverables are being met.
• Collaborate with the Experience, Generosity, Marketing, and Donor Relations teams to plan and execute projects for Sowers, Major Donors, Foundations, Churches, and key relationships.
• Provide logistical, relational, and experiential support to donor and church visitors as needed.
• Act as a team ambassador and represent Life.Church culture within Central Operations, YouVersion, campuses, and to all givers.

Skills Needed to Succeed

• Excellent verbal, written, and interpersonal communication skills to maintain and foster partnerships.
• Self‑motivation, independent decision‑making, and innovative problem‑solving.
• Effective multi‑tasking and time management to meet strict deadlines while remaining flexible and open to change.
• Strong process and organizational management to coordinate, structure, and provide vision to projects.
• Bachelor’s degree in a related field.
• 3–5 years of related work experience.

Benefits We Offer

• Paid parental leave—maternity, paternity, and adoption leave.
• Generous employer‑paid leave for vacation, sick time, and other qualifying reasons.
• Innovative and comprehensive medical, dental, and vision insurance.
• Life insurance policy for all staff at 2× annual salary at no cost, with additional coverage available for purchase.
• Short‑term and long‑term disability coverage at 100% for full‑time qualified staff.
• Comprehensive wellness and mental health benefits.
• Generous 401(k) retirement plan with up to 12.5% contribution (including employee contribution, employer match, and discretionary contribution) in the first year, increasing with tenure.
• $160 annually in development dollars for professional growth.
• Casual dress and work environment.
• And many more benefits.

Our Beliefs, Culture, and Commitment to Diversity

At Life.Church, every staff member and intern is a minister and is expected to engage fully in ministry. We consider ministry readiness and an individual’s capacity to represent Life.Church’s beliefs as a minister during the selection process for all staff and intern positions. An essential function within every position is to uphold and represent the beliefs of Life.Church. Learn more about what we believe at Life.Church.

While we unite around our mission, we know unity doesn’t mean uniformity. Our calling is too great, and our mission is too important not to be intentional about strengthening our team through diversity. We know that diverse perspectives in race, ethnicity, background, age, and gender are essential to reaching the world for Christ. To learn more about how we strengthen our team through diversity, visit our careers page.

All data collected in our application process, from resume collection to application questions, is used for recruitment purposes only.