Donor Greeter - Rice Lake

Goodwill NCW; United States; On-site; USD 18,000 - 25,000; Full time

Job summary

Goodwill NCW is seeking a dedicated Donation Center Associate to join our busy warehouse and backroom team. You will greet donors, help unload donations, and ensure a safe, organized environment in our north-central Wisconsin stores.

Daily tasks include counting donations, loading and unloading trailers, operating power equipment, sorting items, labeling pallets, and keeping the backroom clean. Flexibility to work evenings, weekends, and holidays is required.

Qualifications

• Excellent time management and prioritization under time constraints.
• Excellent communication and customer service.
• Experience operating power equipment preferred.
• Fluent in English; basic math skills.
• Willingness to learn computer systems.

Responsibilities

• Greet and assist donors to unload donations and use team lifts as needed.
• Maintain accurate daily counts of donations.
• Safely loads/unloads trailers.
• Operate power equipment (stacker and power pallet jack, tilt master, compactor, tipper and forklift).
• Maintain a clean, safe, and organized backroom; complete checklists and assist with cleaning tasks, including the donation drop-off lane.
• Sort donations into correct categories.
• Replace and label full gaylords, assist with building and breaking them down, and prepare them for transport.
• Adhere to proper operation of pallet jack and compactor (if trained).
• Other duties as assigned.

Skills

Time management

Customer service

Power equipment

Basic math

English fluency

Computer skills

Flexible schedule

Reliable transportation

Holiday/weekend availability

Tools

Pallet jack

Forklift

Job description

WhoWe Are:

Goodwill NCW is a nonprofit organization with28 retail stores across north-centralWisconsin.We are proud of the life-transforming impact we make in our communities and to our planet with the help of our donors and shoppers.Together,webring our values to life,power our mission of elevating people byeliminatingbarriers to employmentandtransformlives through skill building for sustained employment and improved financial stability.Our unwavering commitment to addressing the unique needs of our communities drives us to continuously evolve.

WhatYou’llGetToDo:

• Greetsandassistsdonors in a prompt and friendly manner to safely unload donations from vehiclesandusesteam lifts as needed.
• Maintainsaccuratedaily counts of donations.
• Safely loads/unloads trailers.
• Operates power equipment (stacker and power pallet jack, tilt master, compactor,tipperand forklift).
• Maintains a clean, safe, and organized backroom area; completes checklists and assists with general cleaning tasks, including the donation drop-off lane.
• Sortsdonations into correct categories.
• Replaces and labels full gaylords, assistswith building and breaking them down, and prepares them for transport.
• Adheres to proper operation of pallet jack and compactor (if 18 years or older and trained/checked off).
• Other duties as assigned.

Qualifications

WhatWe NeedFromYou:

• Excellent time management and prioritization skillsandthe ability to work through multiple tasks simultaneously under time constraints.
• Excellent communication, customerserviceand attention to detail.
• Experience operating power equipment preferred.
• Basic math skillsrequired.
• Fluent in English.
• Experience with computers ora willingnessand ability to learn.
• Reliable transportation and ability toworka flexible schedule, including holidays, evenings, and weekends, with regular andtimelyattendancein accordance withthe assigned work schedule.

Work Environment:

The physical demands described here are representative of those that must be met by a team member to successfully perform the key functions of this job.Accommodationsmay be made to enable individuals with disabilities to perform the essential functions.

• Work is performed primarily in a standard retail backroom or warehouse environment with extensive team member contact and frequent interruptions.
• Primary function requires sufficient physical ability to repetitively:
• Stand for prolonged periods of time (up to 8 hours).
• Independently twist, lift, carry,pushor pull moderate (10 pounds) to heavy (25 pounds) of weight; using a team lift for objects weighing over 25 pounds.
• Reach (approximately 54inches).
• Frequently stoop, bend, kneel, crouch.
• Sufficient hand and finger dexterity to perform detailed tasks.
• Verbally communicate to exchange information.