Donor Greeter - Full Time

GOODWILL INDUSTRIES OF THE VALLEY WORKS INC; Palmyra Township (IL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Holidays

Employee Discount

403(b) retirement plan

Job summary

Goodwill Industries of the Valleys is seeking a full-time, on-site associate at our Palmyra, VA location. You will handle customer and donor interactions, assist with donations, and support store operations and security under the Store Manager's supervision.

Responsibilities include greeting donors, processing donations, maintaining donor records, and ensuring a clean, safe retail environment while upholding Goodwill’s mission and standards.

Qualifications

• Ability to read, write, and communicate verbally.
• Ability to perform basic math skills.
• Must be able to work independently.
• Ability to develop and maintain effective working relationships with managers, team members, customers, and donors.
• Ability to work within a team situation.
• Ability to maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance.
• Ability to perform the essential functions with or without accommodation.

Responsibilities

• Provide customer service and donor assistance.
• Maintain store appearance, security, and donor records.
• Greet and assist donors, process donations, and help with breakdowns as needed.

Skills

Reading/Writing

Math skills

Independent worker

Teamwork

Communication

Donor/customer service

Positive attitude

Job description

• Location 85 Heritage Dr,Palmyra, VA, 22963,United States
• Base Pay $15.00 / Hour
• Employee Type Full-time NonProduction

Contact information

• Name Courtney O'Leary

Description

Mission Contribution: To ensure the efficient and cost-effective operation and stewardship of the retail store through donor and customer relations, processing donated goods, quality control, to maximize profitability and increase training opportunities.

Summary: Under the direct supervision of the Store Manager or designee, is responsible for customer service, facility security and maintenance, greeting and assisting donors, breakdown of donations and the maintenance of accurate donor records.

Minimum Qualifications

• Ability to read, write, and communicate verbally.
• Ability to perform basic math skills.
• Must be able to work independently.
• Ability to develop and maintain effective working relationships with managers, team members, customers, and donors.
• Ability to work within a team situation.
• Ability to maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance.
• Ability to perform the essential functions with or without accommodation.

Special Requirements

• Having a cell phone is not required for employment, but access to applications and/or resources may be limited unless a cell phone is used for authentication.

Physical Requirements

• Prolonged periods of standing and walking throughout the retail space.
• Able to stand, bend and reach.
• Able to lift, push, pull, carry, or otherwise move up to forty (40) pounds with no support regularly. Over forty (40) pounds request for additional team member assistance as needed.
• Able to perform tasks that require repetitive motion. Manual dexterity is required.

Summary

What We Offer

• Professional Development & Career Growth: At Goodwill, we prioritize internal talent development. With access to training, leadership programs, educational assistance and clear career pathways, you'll have the support to grow professionally while making a meaningful impact in your community.
• Make a Difference: This is more than a job- it's an opportunity to help transform lives. By joining Goodwill, you contribute to a mission that empowers individuals, strengthens families, and inspires communities. Our vision is to eliminate poverty, and our purpose is to help people reach their fullest potential every day.
• Employee-Centered Culture: We value your dedication. At Goodwill, you'll thrive in a supportive environment where your contributions are recognized, and opportunities for growth are abundant.
• Community Impact: Join a purpose-driven organization making a real difference in lives and communities every day.
• Comprehensive Benefits Package: At Goodwill Industries of the Valleys, the well-being of our team members is a top priority. Full-time employees working 30+ hours per week are eligible for benefits starting the first of the month following 30 days of employment. Coverage extends to your dependents, including your legal spouse, domestic partner, and children (up to age 26, or up to age 30 for health insurance with specific criteria).
• Health Insurance Options: Choose from three medical plans through United Healthcare, with Goodwill contributing a portion of the premiums. Plans include preventive care, telehealth services, and prescription drug coverage.
• Additional Benefits Include:
• Health Savings Account (HSA): Goodwill contributes $720 annually to your HSA.
• Dental & Vision Insurance: Affordable plans through Delta Dental and EyeMed.
• Retirement Savings: 403(b) retirement plan with up to a 3% employer match after three years of service.
• Paid Time Off: Start accruing PTO on day one, with up to six weeks annually based on tenure.
• Holidays: Enjoy up to 10 paid holidays annually, including a floating holiday.
• Life and Disability Insurance: Basic coverage at no cost to you, with optional additional coverage available.
• Employee Assistance Program (EAP): Access free, confidential counseling and support services for you and your household members.
• Flexible Payroll Options: Choose between direct deposit or Pay Card for secure, convenient access to your pay.
• Employee Discount: Up to 20% on store merchandise.

Equal Opportunity Statement

Goodwill is an equal opportunity employer, and all applicants and employees shall be afforded equal opportunity in all aspects of employment without regard to race, sex, color, national origin, religion, age, veteran status, otherwise qualified persons with disabilities, or any other factor protected by law. If needed, please contact the Human Resources office for reasonable accommodation in completing this application.

About Us

Founded over ninety years ago, Goodwill Industries of the Valleys is committed to eliminating poverty through our mission of empowering individuals, strengthening families, and inspiring communities. Our team members are at the heart of this mission, driving innovation and defining our organizational culture. Through a team-centered model, we are deeply connected to the communities we serve, enhancing our impact and fostering collaboration at all levels.