DONOR GREETER

Goodwill Southeast Georgia; Savannah (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

Goodwill Southeast Georgia in Savannah, GA is seeking a Donor Greeter to provide exceptional customer service, greet donors, and assist with donations. The role involves daily record-keeping, safety, and maintaining a clean work environment.

The position requires a HS diploma or GED, flexibility to work evenings, weekends, and holidays, and strong interpersonal skills to engage donors and support store operations.

Qualifications

• HS diploma/GED or equivalent experience to perform essential duties.
• Good eyesight and color definition.
• Ability to hear in a noisy environment and follow verbal instructions.
• Strong interpersonal communication skills.
• Able to quickly assess goods and determine routing.
• Functional reading and writing skills.
• Flexible schedule including evenings, weekends, holidays.

Responsibilities

• Greet donors and assist with unloading donations.
• Provide excellent customer service and issue receipts as needed.
• Maintain accurate daily donation counts and records.
• Keep drive-through and work areas clean and organized.
• Transport trash to compactor and operate as needed.
• Follow all safety and security procedures and report hazards.
• Complete assigned duties and support store management.
• Participate in activities outside of Goodwill when requested.
• Attend trainings and in-service sessions.
• Perform other duties as assigned by store management.
• Ensure donations are processed within 24 hours.

Skills

Customer service

Interpersonal communication

Attention to detail

Teamwork

Education

HS diploma/GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

DONOR GREETER

Full Time Regular 7B-Operatives Savannah, GA, US

4 days ago Requisition ID: 7097

POSITION OVERVIEW

Under the direct supervision of Store Manager or designee, is responsible for customer service, facility security and maintenance, greeting and assisting donors, breakdown of donations and the maintenance of accurate donor records.

ESSENTIAL FUNCTIONS AND MAJOR RESPONSIBILITIES

1. Ensures 100% donor and customer delight.

2. Greets donors in a prompt, friendly, and courteous manner; assist to unload donations from vehicles, offer tax receipts, maintain accurate daily counts of donations.

3. Breaks-down donations into categories.

4. Maintains drive-through and work area in a clean and organized manner.

5. Transports trash to compactor/dumpster and operate compactor as needed.

6. Adheres to all retail and personnel policies and procedures; follow good safety and security practices including reporting safety hazards and injuries store management.

7. Responsible for performing assigned duties:

• Provide excellent customer service to all of our customers.
• Keep all work areas clean, neat, and organized.
• All donations should be processed within 24 hours.
• If you have a pile, you have a problem.
• Hard goods should be priority processed.

8. May be asked to participate in activities outside of Goodwill.

9. Attends in-service and related training as assigned by management.

10. Performs other duties as assigned by store management.

11. Accomplishes retail and organization mission by completing related assignments as needed.

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED

• HS diploma/GED or any job-related experience that will provide the necessary knowledge, skill, and abilities to be able to perform the essential functions of the position.
• Possess good eyesight and color definition.
• Ability to hear sounds and verbal instructions in a nosey environment.
• Good interpersonal communication skills.
• Ability to quickly assess goods and determine appropriate routing.
• Functional reading and writing skills.\
• Ability to work a flexible schedule determined by store needs; typical retail hours to include evenings, weekends and holidays.