Donor Experience Specialist (Mobile Donation Trailer)

Knox Area Rescue Ministries; Knoxville (TN); Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Sunday off

Employee discount

90-day raise

Career growth

Benefits & PTO

Referral bonuses

Job summary

Knox Area Rescue Ministries (KARM Stores) is seeking a Mobile Donation Receiver to greet donors, accept items, and maintain a clean, organized trailer environment. You will issue receipts and share information about the KARM mission with generosity and care.

This full-time role requires good customer service, basic computer skills, and the ability to work independently on mobile donation sites. Stay active, represent the ministry professionally, and help donors understand the impact of their

Qualifications

• Strong customer service and communication skills.
• Ability to represent KARM Stores in a warm, professional, mission-centered way.
• Ability to write clearly and legibly.
• Basic computer and web navigation skills.
• Ability to follow written and verbal instructions.
• Commitment to KARM Stores’ mission and values.
• Ability to work independently and stay organized throughout the day.
• Dependability, professionalism, and a positive attitude.

Responsibilities

• Greet donors at the mobile donation trailer with a positive, professional, and welcoming attitude.
• Receive donated items carefully and respectfully.
• Organize and place donations in the appropriate areas of the trailer while preserving quality.
• Create a friendly donor experience while sharing information about KARM Stores and its mission.
• Represent KARM Stores well in every donor interaction.
• Issue donation receipts accurately and in a timely manner.
• Maintain cleanliness, order, and organization at the trailer location.
• Record and manage donation activity as required.
• Live out KARM Stores’ mission and core values.
• Perform other duties as assigned to support operational success.

Job description

Knox Area Rescue Ministries (KARM Stores) is seeking a Mobile Donation Receiver to greet donors, accept items, and maintain a clean, organized trailer environment. You will issue receipts and share information about the KARM mission with generosity and care.

This full-time role requires good customer service, basic computer skills, and the ability to work independently on mobile donation sites. Stay active, represent the ministry professionally, and help donors understand the impact of their