Donor Engagement & Membership Manager

Greater Philadelphia Cultural Alliance; Pennsylvania; Hybrid; USD 55,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid holidays

Vacation accrual

Job summary

Fleisher Art Memorial in Philadelphia seeks an Individual Giving Manager to grow a portfolio of donors and a thriving membership program. You will design cultivation, solicitation, and stewardship plans, coordinating with teams to align messages and bring donors closer to Fleisher’s mission.

The role focuses on annual giving up to $10,000, mid-level and major gifts, and events, with data-driven reporting and a commitment to equity and access in the arts.

Qualifications

• 3–5 years of professional fundraising experience with a primary focus on individual giving, membership, or donor relations.
• Demonstrated success in cultivating, soliciting, and stewarding individual donors; consistent progress toward annual revenue goals.
• Strong interpersonal skills and ability to build authentic, long-term relationships with diverse stakeholders.
• Excellent written and verbal communication skills, with an ability to convey impact and inspire generosity.
• Experience managing donor/member databases (eTapestry, Raiser’s Edge, or similar CRM preferred).
• Proven ability to design and execute donor/member campaigns and engagement initiatives.
• Strong project management and organizational skills; ability to manage multiple deadlines and coordinate cross-functional tasks.
• Commitment to equity, inclusion, and Fleisher’s mission of making art accessible to all.

Responsibilities

• Manage and grow a portfolio of individual donors and prospects, focusing on annual gifts up to $10,000.
• Design and implement strategies to recruit, retain, and engage members, positioning membership as both a community touchpoint and a pathway to deeper philanthropy.
• Develop tailored cultivation, solicitation, and stewardship strategies that inspire generosity and foster authentic connections.
• Partner with leadership to identify and qualify new prospects for major giving.
• Lead the planning and execution of annual giving campaigns, including direct mail, digital appeals, and peer-to-peer initiatives.
• Collaborate with marketing/communications staff to craft compelling donor and member-centric appeals, impact stories, and campaigns that align with Fleisher’s voice.
• Track and analyze giving and membership trends to inform ongoing strategy, forecasting, and goal-setting.
• Plan and implement stewardship touchpoints, including timely acknowledgments, impact updates, member communications, and donor recognition.
• Design and execute member events and small-scale cultivation gatherings that celebrate art, build community, and highlight Fleisher’s mission in action.
• Maintain accurate records in the CRM database to ensure the timely processing of gifts, memberships, renewals, and acknowledgments.
• Generate regular reports on donor and member activity, revenue progress, and retention rates.
• Utilize data insights to inform decision-making and refine programs.
• Work closely with the development team to align individual giving and membership strategies with institutional giving, events, and campaigns.
• Partner with program staff to connect donors and members with the stories and impact of Fleisher’s classes, exhibitions, and community-based work.
• Serve as an advocate for donors and members across the organization, ensuring their voices and experiences shape Fleisher’s culture of engagement.

Skills

Donor relations

Fundraising strategy

Communication

Relationship building

Project management

Education

Bachelor’s degree in related field

Tools

eTapestry

Raiser’s Edge

Job description

Fleisher Art Memorial in Philadelphia seeks an Individual Giving Manager to grow a portfolio of donors and a thriving membership program. You will design cultivation, solicitation, and stewardship plans, coordinating with teams to align messages and bring donors closer to Fleisher’s mission.

The role focuses on annual giving up to $10,000, mid-level and major gifts, and events, with data-driven reporting and a commitment to equity and access in the arts.