Donor Engagement & Fundraising Coordinator

First Books; Washington (District of Columbia); Hybrid; USD 40,500 - 49,500; Full time

Benefits offered by this job

Medical and dental insurance

Life insurance and AD&D

Paid vacation and sick leave

12 paid holidays annually

401(k) employer matching

Parking stipend

Job summary

First Book is seeking a Development Coordinator in Washington, DC, with a hybrid schedule (Tuesdays & Wednesdays onsite). You will support the VP of Development and the department in donor engagement, data management, and fundraising campaigns.

The role requires at least two years of nonprofit fundraising experience, strong Salesforce skills, and the ability to collaborate across teams. This position offers a comprehensive benefits package and a non‑negotiable salary of $45,000/year.

Qualifications

• Minimum of two years of fundraising or nonprofit experience strongly preferred.
• Experience with Salesforce is required.
• Salesforce Administrator Certification or equivalent hands‑on experience is preferred.
• Experience with Salesforce Marketing Cloud or a comparable email marketing and list management platform is strongly preferred.
• Experience using Monday.com is preferred.
• Familiarity with Confluence and Jira for knowledge management and case management is a strong plus.

Responsibilities

• Execute strategies to solicit, cultivate, and steward donors through mail, email, SMS, and digital channels in collaboration with the Director of Development.
• Serve as primary contact with external vendors; oversee copy, creative, approvals; and monitor campaign performance.
• Administer donor data in Salesforce, including accurate gift entry and donation processing (manual and automated), donor record maintenance, campaign creation, and all other Development‑related data and processes.
• Act as product manager for Fundraise Up and other Development‑related fundraising technology platforms.
• Manage gift certificate process for all Development‑related donations.
• With support from the Development Operations Coordinator, create and maintain campaigns in Salesforce, Classy, and Fundraise Up.
• Create, customize, and manage all Salesforce donor lists, fundraising and revenue reports, and dashboards; support budget development and forecasting.
• Work proactively with the Finance department to ensure accuracy in donation records, including assistance with reconciliations.
• Assist with donor relations, donor communications, and campaigns.
• Proactively contribute to problem‑solving, team brainstorms, and strategic and operational planning exercises.
• Represent Development team at internal interdepartmental planning, data management, and IT meetings.
• Oversee the development of standard protocols and systems management.
• Perform various administrative duties and other tasks as assigned.

Skills

Salesforce

Fundraise Up

GoFundMe Pro

Salesforce Marketing Cloud

Monday.com

Confluence

Jira

Microsoft Excel

PowerPoint

Customer service

Team collaboration

Education

Associate's degree

Bachelor's degree

Tools

Classy

Job description

First Book is seeking a Development Coordinator in Washington, DC, with a hybrid schedule (Tuesdays & Wednesdays onsite). You will support the VP of Development and the department in donor engagement, data management, and fundraising campaigns.

The role requires at least two years of nonprofit fundraising experience, strong Salesforce skills, and the ability to collaborate across teams. This position offers a comprehensive benefits package and a non‑negotiable salary of $45,000/year.