Development Coordinator

First Book; Washington (District of Columbia); Hybrid; USD 40,500 - 49,500; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

AD&D

Paid vacation

Paid holidays

401(k)

Parking stipend

Job summary

First Book in Washington, DC is seeking a Development Coordinator to support the Vice President and Development team in a fast-paced, donor-centric environment. You will execute donor solicitation and stewardship across mail, email, SMS, and digital channels; manage donor data in Salesforce; oversee fundraising platforms; generate reports; collaborate with Finance; and help plan campaigns.

This hybrid role requires at least an Associate's degree, and is ideal for those with nonprofit fundraising

Qualifications

• Two+ years of fundraising or nonprofit experience preferred.
• Strong donor relations and customer service skills.
• Experience with Salesforce is required; certification preferred.
• Familiarity with Fundraise Up or similar platforms is a plus.

Responsibilities

• Execute donor solicitation and stewardship via mail, email, SMS and digital channels.
• Serve as primary contact with external vendors and monitor campaign performance.
• Administer donor data in Salesforce; ensure accurate gift entry and reporting.
• Create and maintain campaigns in Salesforce, Classy, and Fundraise Up.
• Generate donor lists, fundraising reports, and dashboards; support budgeting.

Skills

Fundraising

Donor relations

Customer service

Data management

Campaign coordination

Communication

Team collaboration

Attention to detail

Education

Associate's degree

Bachelor's degree preferred

Tools

Salesforce

Fundraise Up

GoFundMe Pro

Salesforce Marketing Cloud

Monday.com

Confluence

Jira

Microsoft Excel

PowerPoint

Job description

Development Coordinator

First Book | Washington, DC (Hybrid: Tuesdays & Wednesdays Onsite)

About First Book

First Book is a leading nonprofit social enterprise dedicated to removing barriers to quality education for children in need. Through innovative public–private partnerships and a national network of more than 600,000 educators, program leaders, and community organizations, First Book has distributed over 225 million books and educational resources to under-resourced communities. Our work spans e-commerce (First Book Marketplace), research and insights (First Book R&I), and tailored program development (First Book Accelerator), all designed to elevate the voices and needs of educators serving children in low‑income communities.

About the Role

The Donor Engagement Coordinator provides critical support for the Vice President of Development, Director of Development, and the entire Development department. The role requires meticulous attention to detail, autonomous work in a fast‑paced environment, and a passion for internal and external customer service.

What You’ll Own

• Execute strategies to solicit, cultivate, and steward one‑time and recurring donors through mail, email, SMS, and digital channels.
• Serve as primary contact with external vendors; oversee copy, creative, and internal approvals; and monitor campaign performance.
• Administer donor data in Salesforce, ensuring accurate gift entry, donation processing, donor record maintenance, campaign creation, and all other Development‑related data processes.
• Serve as product manager for Fundraise Up and other Development‑related fundraising technology platforms.
• Manage gift certificate processing for all Development‑related donations.
• Create and maintain campaigns in Salesforce, Classy, and Fundraise Up.
• Create, customize, and manage all Salesforce donor lists, fundraising and revenue reports, and dashboards. Support budget development and forecasting.
• Work proactively with the Finance department to ensure accuracy in donation records, including assistance with reconciliations.
• Assist with donor relations, donor communications, and campaigns.
• Proactively contribute to problem‑solving, team brainstorms, and strategic and operational planning exercises.
• Represent Development team at internal interdepartmental planning, data management, and IT meetings.
• Oversee the development of standard protocols and systems management.
• Perform various administrative duties and other tasks as assigned.

Education

• Associate's degree required or equivalent professional experience.
• Bachelor's degree preferred.

Skills & Experience

• Minimum of two years of fundraising or nonprofit experience strongly preferred.
• Customer service experience is a plus.
• Experience with Salesforce is required.
• Salesforce Administrator Certification or equivalent hands‑on experience is preferred.
• Experience with Fundraise Up, GoFundMe Pro, or a comparable peer‑to‑peer fundraising platform is highly desirable.
• Experience with Salesforce Marketing Cloud or a comparable email marketing and list management platform is strongly preferred.
• Experience using Monday.com is preferred.
• Familiarity with Confluence and Jira for knowledge management and case management is a strong plus.
• Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint.
• Willingness to collaborate in building and strengthening a comprehensive development program.

Compensation & Benefits

Salary Range: $45,000 annually (non‑negotiable).

• Medical and dental insurance coverage.
• Life insurance and Accidental Death and Dismemberment (AD&D) coverage.
• Paid vacation and sick leave.
• 12 paid holidays annually.
• 401(k) retirement plan with employer matching contributions.
• Employer‑provided parking stipend (Washington, DC).

Equal Employment Opportunity

First Book is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, age, disability, marital status, personal appearance, family responsibilities, genetic information, matriculation, political affiliation, veteran status, or any other status protected by applicable federal, District of Columbia, or local law.

Accommodations

First Book is committed to providing reasonable accommodations to qualified individuals with disabilities and to individuals with sincerely held religious beliefs, in accordance with applicable law. Applicants requiring accommodations during the application or interview process should submit a written request to First Book's Human Resources department.

Work Presence & Employment Conditions

• The role is structured as a hybrid position.
• This position requires regular in‑office presence at First Book’s Washington, DC office on designated days to support internal collaboration and partnership activities.
• Reasonable accommodation will be considered in accordance with applicable federal, state, and local laws.
• Relocation assistance is not provided.