Donor Engagement & Database Coordinator

Catholic Charities East Bay; Oakland (CA); Hybrid; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Donor Engagement & Database Coordinator to join their mission-driven team. This vital role involves maintaining donor data integrity, supporting fundraising efforts, and facilitating key stakeholder meetings. The ideal candidate will thrive in a collaborative environment, leveraging their strong organizational and communication skills to enhance donor relationships and support impactful events. If you are detail-oriented and passionate about making a difference, this opportunity is perfect for you.

Qualifications

• 2+ years of experience in nonprofit development and donor relationship management.
• Proficiency in Raiser’s Edge or similar database systems.

Responsibilities

• Manage donor data, generate reports, and ensure compliance with data privacy regulations.
• Assist in planning and executing fundraising and community events.

Skills

Organizational Skills

Communication Skills

Data Management

Interpersonal Skills

Attention to Detail

Time Management

Education

Bachelor’s degree in nonprofit management

Bachelor’s degree in business administration

Bachelor’s degree in communications

Tools

Raiser’s Edge

Microsoft Office Suite

Job description

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Position Summary:

The Donor Engagement & Database Coordinator plays a vital role within the Office of Mission Advancement at Catholic Charities East Bay (CCEB). This position is responsible for maintaining the integrity and accuracy of donor data, producing reports, and supporting fundraising efforts through effective relationship management. The Donor Engagement & Database Coordinator will assist with all aspects of development, including event planning and any tasks as needed, to support the organization’s mission. The role also involves serving as a liaison to facilitate donor meetings involving the CEO and the Director of Mission Advancement, ensuring seamless communication and coordination. The ideal candidate is highly organized, detail-oriented, with excellent interpersonal skills, and thrives in a collaborative, mission-driven environment.

Responsibilities:

1. Data Management and Reporting:
   • Complete bi-weekly deposits and update donor records accurately.
   • Utilize Raiser’s Edge software for data entry, updates, and maintenance.
   • Generate reports on gift summaries, donor history, and fundraising progress.
   • Ensure compliance with data privacy regulations and internal policies.
   • Perform database audits to identify and correct errors.
   • Collaborate with finance to reconcile donation records and support audits.
2. Donor Relationship Support:
   • Assist in cultivating relationships with donors, foundations, and stakeholders.
   • Draft acknowledgment letters and personalized communications.
   • Research donor interests to inform engagement strategies.
   • Coordinate stewardship activities and respond to inquiries professionally.
3. Meeting Coordination and Facilitation:
   • Schedule and organize meetings involving key stakeholders.
   • Prepare agendas, presentations, and meeting materials.
   • Take detailed notes and track follow-up actions.
   • Manage logistics for in-person and virtual meetings.
4. Event Support:
   • Assist in planning and executing fundraising and community events.
   • Manage event data such as guest lists and RSVPs.
   • Provide on-site support during events.
5. Administrative Duties:
   • Support the Office of Mission Advancement with correspondence, file organization, and office supplies management.

Qualifications:

• Bachelor’s degree in nonprofit management, business administration, communications, or related field.
• At least 2 years of experience in nonprofit development, with familiarity in donor relationship management and database systems.
• Proficiency in Raiser’s Edge or similar software.
• Ability to drive regularly for offsite meetings.

Skills and Attributes:

• Strong organizational, time-management, and attention to detail.
• Excellent written and verbal communication skills.
• Ability to handle sensitive information confidentially.
• Proficiency in Microsoft Office Suite.
• Independent worker with a collaborative mindset.
• Committed to the mission and values of Catholic Charities East Bay.
• High emotional intelligence, resourcefulness, and adaptability.

Work Environment:

Office-based in Oakland, with four days onsite and one day remote per week. May involve occasional lifting and evening or weekend hours for events.