Donor Eligibility Coordinator I

CorneaGen; United States; Hybrid; USD 32,000 - 35,000; Full time

Benefits offered by this job

Employer-paid health benefits (medical

Retirement benefits with 5% match

Paid time off + holidays

Membership reimbursement (Costco or类似)

Disability and life insurance

Job summary

CorneaGen, a mission-driven organization, is seeking a Donor Eligibility Coordinator I to join our remote team. This role focuses on medical review of donated tissue and ensuring compliant, high-quality Gift stewardship at the local level.

Responsibilities include reviewing donor records, obtaining missing information, coordinating with care providers, and maintaining strict confidentiality while supporting our mission and patient access goals.

Qualifications

• Bachelor’s degree or equivalent in life science.
• Knowledge of medical terminology preferred.
• Ability to work under pressure and meet deadlines.
• Regular weekday/weekend availability and rotating shifts as needed.

Responsibilities

• Review donor record information for completeness and accuracy, obtain missing data, and resolve items per CorneaGen policies.
• Request medical records or autopsy reports from outside agencies as needed.
• Communicate with care physicians, nursing staff, funeral directors, medical examiners, etc., when necessary.
• Maintain confidentiality of donor information at all times.
• Contribute ideas to improve service quality and efficiency.
• Coordinate with Distribution/Customer Service on tissue status and local needs.
• Support CorneaGen mission, vision, and values in daily activities.
• Ability to work extended hours, nights, and weekends when required.
• Perform other projects and duties as assigned.

Skills

Time management

Work under pressure

Confidentiality

Education

Bachelor’s degree in life science

Job description

Willing to Train- Donor Eligibility Coordinator I - Remote position- Only seeking candidates who reside in the following States- AL, AZ, CA, FL, GA, IA, ID, IL, KS, MA, MD, MI, MO, NC, NH, NJ, NM, NV, OH, OR, PA, SC, TN, TX, VA, WA

Are you looking to join a mission-driven organization that’s focused on improving the lives of others? Or maybe you’re thinking about making a career change into a new and exciting line of work and an industry-leading organization – within the unique world of eyebanking? If the answer to any of these questions is “Yes!”, then keep reading! CorneaGen is a mission-driven company focused on providing the highest quality donor tissue, unparalleled customer service and superior products that transform how ophthalmologists treat and care for every person impacted by corneal disease. Through continuous innovations in tissue processing technology and surgical devices, advocacy for patient access and simplified payor reimbursement policies, CorneaGen is advancing the next generation of cornea care. In support of this goal, we are looking for a Donor Eligibility Coordinator I to join our team.

What does a Donor Eligibility Coordinator I do?

Under the direction of Donor Eligibility Management, the Donor Eligibility Coordinator I will conduct all tasks related to medical review of donated tissue that enhances and improves lives globally.The incumbent will be expected to steward each donor’s Gift by ensuring standardized operational practices are effectively executed at the local level and by seeking continual improvement opportunities to maximize the value of the Gift.

Job Location

• This is a remote/work-from home position
• Shifts are composed of 10-hour increments (subject to change)

Job Duties and Responsibilities

• Reviews donor record information for completion and accuracy, obtains missing information and resolves open items in compliance with CorneaGen policies and procedures. To include but not limited to;
  • Authorization for donated gifts
  • Donor risk assessment interview
  • Physical Assessment
  • Communicable disease testing results
• Requests medical records, autopsy reports, or other documentation from outside agencies to facilitate chart review completion.
• When necessary, professionally communicate with care physicians, nursing staff, funeral home directors, medical examiners, etc.
• Maintains confidentiality of donor related information.
• Contributes innovative ideas or techniques, which result in better service or improve the quality of work at CorneaGen.
• Communicates with Distribution / Customer Service regarding tissue status and local needs.
• In all daily activities, strives to support the Mission, Vision, and Values of CorneaGen.
• Must be able to work extended hours, nights, and weekends when needed.
• Performs other projects and duties as assigned.

What compensation and benefits do you offer?

The minimum wage for this position is $23.30 hourly and the maximum wage is $25.76 hourly. Individual compensation will vary within this range based on a candidate’s skills, qualifications, and experience as they relate to the requirements for this position.

Our benefits package includes:

• Generous employer-paid health benefits (medical, dental and vision premiums) for all employees, plus minimal premium contributions to cover dependents.
• Retirement benefits, with a 5% company match plus opportunities for additional employer contributions.
• Paid time off, including 12 company holidays and 2+ weeks of PTO, with opportunities to accrue additional PTO based on tenure.
• Costco or similar wholesale club annual membership reimbursement
• Short-term and long-term disability, life and AD&D insurance, and more!

What are you looking for in the ideal candidate?

To be successful as a Donor Eligibility Coordinator I, the ideal candidate should possess:

• A Bachelor’s degree in life science or an equivalent combination of education and highly relevant experience preferred.
• Knowledge of medical terminology is preferred.
• The ability to work under pressure and time constraints.
• The availability to work weekdays and weekends and/or on a rotating schedule as needed.
• The ability to maintain a professional demeanor and confidentiality.