Donor Center Technician I: Plasma Production & Safety

Octapharma Plasma, Inc.; Pontiac (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

A national plasma donation center in Pontiac, MI is seeking a qualified individual for a pivotal role in ensuring compliance with federal and state regulations while providing excellent customer service. Responsibilities include monitoring donor conditions, maintaining cleanliness, and accurately documenting all procedures. Applicants must have a high school diploma and strong organizational and communication skills. The work schedule includes day, evening, and weekend shifts with physical demands such as lifting and prolonged standing.

Qualifications

• Three months of experience in a clerical or customer service position preferred.
• Specific certification or licensing based on State requirements.
• Ability to speak, read, write (legibly and accurately), and understand English required.

Responsibilities

• Ensure compliance with state and federal regulations.
• Maintain a high level of customer service and donor experience.
• Monitor donor comfort and safety during procedures.
• Perform donor vitals evaluation and register applicants.

Skills

Customer service skills

Organizational skills

Communication skills

Basic computer knowledge

Education

High school diploma or equivalent (GED)

Job description

A national plasma donation center in Pontiac, MI is seeking a qualified individual for a pivotal role in ensuring compliance with federal and state regulations while providing excellent customer service. Responsibilities include monitoring donor conditions, maintaining cleanliness, and accurately documenting all procedures. Applicants must have a high school diploma and strong organizational and communication skills. The work schedule includes day, evening, and weekend shifts with physical demands such as lifting and prolonged standing.