Donor Assessment Coordinator

TransMedics, Inc.; United States; Remote; USD 84,000 - 107,000; Full time

Benefits offered by this job

Medical Benefits

Dental & Vision

401(k) Plan & Retirement Savings

Paid Time Off

Job summary

TransMedics, Inc. is seeking a Donor Assessment Coordinator to drive donor offer screening, clinical evaluation, and coordination with transplant centers and partners. The role requires strong clinical transplant background and excellent communication, organizational, and problem-solving skills.

Responsibilities include on-call shifts, thorough documentation in EMR/OPTN, and collaboration with the Logistics team and clinical leadership to optimize organ allocation and transplant workflows.

Qualifications

• Bachelor’s degree in nursing, health science, biology or related field or equivalent mix of education and experience.
• Minimum of three years’ experience as a Transplant Coordinator, Organ Procurement Coordinator, or similar role with strong clinical transplantation knowledge.

Responsibilities

• Screen donor offers from the OPTN contractor per transplant center protocols.
• Communicate with transplant centers, OPO staff, recipients, OR teams and internal teams.
• Maintain knowledge of OPTN policies and ensure alignment with workflows.
• Coordinate donor assessment from clinical review to surgeon and recipient communication.
• Collaborate with the TransMedics Logistics team and clinical leadership as needed.
• Document pre- and post-transplant records in EMR and OPTN systems.
• Participate in at least eight 24-hour on-call shifts monthly, with scheduling notice.
• Demonstrate excellent customer service and multitasking skills.
• Engage in quality improvement initiatives and team projects.

Skills

Clinical coordination

Communication

Time management

Problem solving

Interdisciplinary collaboration

Education

Bachelor’s degree in nursing, Health Science, Biological Science, or related field

Equivalent combination of education and experience

Tools

Microsoft Office Suite

EMR systems

Job description

Job Description: POSITION SUMMARY TransMedics was founded to address the unmet need for more and better organs for transplantation. The Donor Assessment Coordinator is part of TransMedics' NOP program and plays a critical role in donor offer screening, clinical evaluation, communication, and coordination with TransMedics partners, resulting in better utilization of donor organs.

RESPONSIBILITIES

• Screen organ offers from the OPTN contractor in accordance with Transplant Center protocols and workflows.
• Effectively communicate with Transplant Center teams, OPO staff, recipients, operating room (OR) teams, and internal TransMedics teams.
• Maintain knowledge of, understand, and adhere to OPTN policies.
• Ensure seamless coordination of donor assessment from clinical review through surgeon and recipient communication to transplantation.
• Collaborate with the TransMedics Logistics team.
• Consult with TransMedics Clinical Leadership as appropriate.
• Complete accurate pre- and post-transplant documentation in the Transplant Center EMR and OPTN systems.
• Participate in a minimum of eight 24-hour on-call shifts per month (including holidays and weekends), based on staffing and business needs.
• Schedule time off with appropriate advance notice in coordination with the manager.
• Demonstrate excellent customer service, multitasking, and communication skills.
• Participate in quality improvement initiatives and team projects as assigned.
• Attend team meetings outside of scheduled call hours as necessary.
• Perform other duties and responsibilities as assigned.

MANAGEMENT RESPONSIBILITIES

This position has no direct reports.

PHYSICAL ATTRIBUTES

Ability to sit and/or stand for extended periods while working at a computer. Ability to maintain focus and effectively manage time in a high-pressure environment. Must be highly flexible and willing to work within a 24x7 operational environment, including an inconsistent schedule spanning all shifts, weekends, holidays, and on-call coverage.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in nursing, Health Science, Biological Science, or a related field, or an equivalent combination of education and experience.
• Minimum of three years of experience as a Transplant Coordinator, Organ Procurement Coordinator, or similar role with a strong clinical background in transplantation and in-depth knowledge of human anatomy and physiology.

PREFERRED QUALIFICATIONS

• Five or more years of experience as a Transplant Coordinator, Organ Procurement Coordinator, or in a similar transplant-related clinical role.
• Experience working with multiple organ transplant programs or high-volume transplant centers.
• Advanced knowledge of OPTN policies, transplant operations, and organ allocation processes.
• Experience participating in quality improvement initiatives or process improvement within a transplant program.
• Ability to work effectively with all members of interdisciplinary transplant teams.
• Working knowledge of transplant logistics and vendor management.
• Highly detail-oriented with strong organizational skills.
• Outstanding interpersonal and communication skills, with the ability to collaborate effectively and build relationships with internal and external stakeholders.
• Ability to remain calm and professional while working under pressure.
• Ability and confidence to make independent decisions regarding donor medical management, logistical arrangements, and organ allocation.
• Ability to thrive in a fast-paced environment while managing multiple dynamic priorities.
• Strong problem-solving skills.
• Experience with medical compliance and clinical data sharing.
• Proficiency in Microsoft Office Suite (Word, Excel, and Outlook) and electronic medical record systems.

TransMedics is committed to equitable and transparent compensation. The expected base salary range for this role is $83,700 -$107,400 which represents the company’s current good-faith estimate of compensation for this position. Actual salary will depend on factors such as, but not limited to, candidate experience, qualifications, skills, and the specific work location. This role may also be eligible for bonuses, equity, and a comprehensive benefits package (medical, dental, vision, retirement savings, paid time off, and wellness resources). We comply with all U.S. pay transparency laws and do not request or consider salary history.

Employee Benefit: Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA Dental Vision Healthcare Flexible Spending Account Dependent Care Flexible Spending Account Short Term Disability Long Term Disability 401K Plan Pet insurance Employee Stock Purchase Plan

TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees.

Welcome to TransMedics Careers! Our Vision is to help save more patients' lives by becoming the trusted partner to transplant stakeholders worldwide and delivering the highest quality technology, service and clinical care.

TransMedics Group, Inc. (TMDX) is a commercial-stage medical technology company transforming organ transplant therapy for end-stage organ failure patients across multiple disease states. We developed the Organ Care System, or the OCS™, to replace a decades-old standard of care that we believe is significantly limiting access to life-saving transplant therapy for hundreds of thousands of patients worldwide. Our innovative OCS technology replicates many aspects of the organ’s natural living and functioning environment outside of the human body. As such, the OCS represents a paradigm shift that transforms organ preservation for transplantation from a static state to a dynamic environment that enables new capabilities, including organ optimization and assessment. In concert with our OCS technology platform and OCS Connect™ app, which enables TransMedics and transplant clinicians to efficiently track, coordinate & communicate resource logistics for donor organs procured and maintained on OCS™, TMDX launched its National OCS™ Program (NOP) in 2022: 16 regional hubs across the U.S. staffed by a dispersed workforce of experienced, on‑staff OCS Perfusion Specialists & Cardiothoracic and Abdominal Donor Procurement Surgeons. These resources are mobilized on‑demand via our own dedicated ground & aviation transportation logistics network, to retrieve and deliver allocated donor organs from anywhere in the U.S. – aiding U.S. Transplant Centers in bidding farewell to the time & distance limitations of cold storage & expand the pool of viable donor organs for their transplant recipients.