Donor Advisor I

KSBJ; Houston (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA with employer contribution

FSA

Disability insurance

PTO

Mission days

Holidays

Retirement match

Life insurance

Identity theft protection

Chaplains access

Job summary

Hope Media Group is seeking a Donor Advisor I to cultivate, steward, and grow a portfolio of mid-level donors across all Hope Media Group brands. The role includes donor communications, impact reporting, and strategic planning to match donor passions with ministries.

The DA I will work with leadership to coordinate meetings, craft Individual Donor Plans, and participate in occasional events and prayer with donors, while maintaining high data integrity in CRM.

Qualifications

• Bachelor’s degree preferred, but not required if has customer service experience.
• Minimum of 2 years of experience in development/fundraising for non-profit organizations or customer service experience.
• Demonstrated understanding of fundraising principles, methods, and practices; ability to develop successful donor relationships through cultivation and stewardship.
• Ability to develop strategy and manage donor relationships using CRM data.

Responsibilities

• Cultivate and steward a portfolio of 600-800 donors across Hope Media Group brands.
• Build and maintain relationships with portfolio donors.
• Create, update, and manage donor data in CRM.
• Engage donors via calls, handwritten notes, emails, and texts to align with brand interests.
• Provide spiritual care and prayer with donors as needed.
• Coordinate donor meetings with leadership to deepen engagement.
• Identify opportunities to deepen donor experiences with HMG brands.
• Participate in donor events and outings to engage stakeholders.

Skills

Fundraising principles

Donor relationships

CRM data management

Communication

Bilingual (English/Spanish)

Education

Bachelor’s degree preferred

Tools

Microsoft Word

Excel

Teams

Virtuous CRM

Job description

Description

Job Summary

The Donor Advisor I (DA1) cultivates and stewards a portfolio of about 600-800 donors with mid-major gift capacity for all Hope Media Group brands. The DA I follows a scalable stewardship plan for individual donors. The DA I may create Individual Donor Plans (IDPs) for a small segment to match donors’ passions and interests with brands, projects, and initiatives at Hope Media Group. They will support donor communications and impact reporting; gift solicitations with individual donors, foundations, and corporations – all while nurturing a life of generosity in each donor. The DA I is attentive to donor’s spiritual needs. The DA I prays with donors as needed.

Essential Functions

Portfolio Stewardship:

• Engages, shepherds, and solicits a portfolio of qualified mid-level donors in support of all Hope Media Group brands and programs
• Builds and stewards relationships with portfolio donors
• Creates, maintains, and updates complete donor data in CRM
• Engages with donors with phone calls, handwritten notes, personal emails, and texts to identify specific donor HMG brand interest(s) and to build connection to other HMG brands
• Promptly and professionally responds to and resolves donor requests and inquiries
• Provides ongoing spiritual care to portfolio, including praying with donors on phone calls and in-person as appropriate
• Works with Executive Director, Donor Experience and leadership team members to coordinate meetings with major donors if needed
• Seeks and creates opportunities to deepen donor experiences with Hope Media Group brands
• Inspires donors during experiences such as group tours of Hope Media Group campus and studios
• Occasionally attends events such as breakfasts, galas, sports competitions, rodeos, vision trips, and pre-concert dinners to engage with donors as needed (requires early mornings, some evenings and some weekends.)

Demonstrated Faith:

• Committed to a personal relationship with Jesus Christ
• Grounded spiritually and biblically literate
• Comfortable praying for co-workers in team meetings, leading spoken prayer, and participating in ministry prayer meetings and Bible studies
• Live Christian principles defined by the ministry’s Statement of Faith & Biblical Beliefs
• Participate in on-air fundraisers and prays for donors as needed
• Passion for leveraging the HMG’s media platforms for evangelism and discipleship
• Exhibit a strong moral character
• Active member of a Bible believing local church

Non-Essential Functions

• Other responsibilities as assigned to support the mission of HMG

Requirements

Education:

• Bachelor’s Degree preferred, but not required if has customer service experience

Experience:

• Minimum of 2 years of experience in development/fundraising for non-profit organizations or customer service experience

Knowledge, Skills and Abilities:

• Demonstrated understanding of fundraising, principles, methods, and practices; and the ability to develop successful donor relationships through cultivation and stewardship
• Demonstrated experience in developing and executing strategy
• Prioritizes and task-switches with a fluctuating workload and competing priorities
• Organizes and manages time with frequent interruptions
• Attention to detail regarding writing, data entry and numerical accuracy, with a focus on data analysis and data integrity
• Listens and quickly picks up on verbal/tonal cues
• Clearly communicates both verbally and in writing with constituents and corporate partners by telephone, letter, e-mail, and in person
• Takes initiative, works independently, and collaborates with team members
• Ministry minded person who learns quickly from the trainings and offers suggestions for improvement when needed
• Shows initiative and consistently hungers for continuous improvementDiscerns and elicits the interests and concerns of others, meeting needs and discovering ways to improve engagement with donors
• Natural ability to quickly build rapport and trust with ministry stakeholders
• Able to process analytically and think strategically regarding managing a portfolio of donors and upgrading gifts.
• Skilled at positioning a funding offer and making the ask
• Demonstrates strong moral, ethical and relational skills
• Desires and shows willingness to pray for others
• Sound understanding of the theology of fundraising and fundraising ethics
• Bilingual in English/Spanish a plus
• Proficiency using Microsoft Word, Excel & Teams. Ability to be trained on Virtuous CRM

Supervisory Responsibilities:

• None

Working Conditions and Environment

Travel:

• Local travel as needed

Nights/Weekends/Holidays:

• Occasional as event planner/participant.
• Occasional for conferences or retreats.

Physical Requirements:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical activity that includes sitting, talking, expressing/exchanging ideas verbally. Repetitive motions include reading, writing, typing on a keyboard and talking. Substantial movements (motions) of the wrists and hands. Occasional travel by car as required. Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. The worker is required to have strong visual acuity.

Full-Time Benefits Offerings:

• Medical
• Dental
• Vision
• Health Savings Account w/employer contribution
• Flexible Savings Accounts
• Company Paid Short Term Disability/Long Term Disability
• EAP (Employee Assistance Program)
• Generous Paid Time Off (PTO)
• Three (3) Paid Mission Days
• Twelve (12) Company-Paid Holidays
• 403B Retirement with Company Match
• Group Life Insurance
• Legal Shield/Identity Theft Protection
• Access to Marketplace Ministry Chaplains