Donations Processor & Customer Experience Lead

eCommerce; New Richmond (WI); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

PTO program

Medical plan

Dental plan

Vision plan

Employer-paid life insurance

401(k) plan with employer match

Employee discount

Job summary

Goodwill-Easter Seals Minnesota is seeking a Donations Processor in New Richmond, WI to receive donated goods, assist donors with courtesy service, and coordinate with pricing staff to meet daily production goals.

The role emphasizes strong customer service, independence, and teamwork. A typical full-time schedule is 35–40 hours weekly with a mix of days, evenings, and weekends, plus comprehensive benefits and PTO.

Qualifications

• 0-3 years of relevant experience preferred
• High school diploma or equivalent preferred

Responsibilities

• Store Operations: Follows policies and procedures and executes directives in a timely manner.
• Customer Service: Creates a high level of customer service throughout the store ensuring customers experience a welcoming atmosphere.
• Services and Programs: Provide a work environment to train and develop participants in achieving their goals.
• Safety: Help contribute to a safe, welcoming environment for employees and customers.

Skills

Customer service

Communication

Organization

Attention to detail

Multitasking

Initiative

Education

High school diploma

Job description

Goodwill-Easter Seals Minnesota is seeking a Donations Processor in New Richmond, WI to receive donated goods, assist donors with courtesy service, and coordinate with pricing staff to meet daily production goals.

The role emphasizes strong customer service, independence, and teamwork. A typical full-time schedule is 35–40 hours weekly with a mix of days, evenings, and weekends, plus comprehensive benefits and PTO.