Donations Processor & Customer Experience

Goodwill-Easter Seals of Minnesota; Maple Grove (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible hours

PTO

Medical/Dental/Vision

Employer-paid life insurance

401(k) with employer match

Employee discount

Job summary

Goodwill-Easter Seals Minnesota is seeking a Donations Processor to handle donated goods with care and to assist donors with a positive experience. The role emphasizes accurate sorting, collaboration with pricing staff, and adherence to store policies.

The position supports a welcoming store environment and contributes to the organization's mission through reliable daily operations and customer service excellence.

Qualifications

• Excellent customer service and communication abilities.
• Ability to manage multiple tasks simultaneously.
• Strong organizational skills and attention to detail.
• Flexible schedule including some evenings and weekends.
• Willingness to cross-train new staff.

Responsibilities

• Receive donated goods and ensure proper handling.
• Sort donated items according to guidelines for pricing.
• Deliver donations to pricing staff to meet daily production goals.
• Provide excellent customer service to donors and store visitors.
• Follow store policies and maintain a safe, welcoming environment.

Skills

Communication

Independent work

Organization

Prioritization

Decision making

Attention to detail

Customer service

Diversity awareness

Initiative

Perseverance

Cross-training

Education

High school diploma

Job description

Goodwill-Easter Seals Minnesota is seeking a Donations Processor to handle donated goods with care and to assist donors with a positive experience. The role emphasizes accurate sorting, collaboration with pricing staff, and adherence to store policies.

The position supports a welcoming store environment and contributes to the organization's mission through reliable daily operations and customer service excellence.