Donations Processing Specialist

Goodwill Industries of San Diego County; Chula Vista (CA); On-site; USD 19,000 - 30,000; Full time

Job summary

Goodwill Industries of San Diego County is seeking a Processing Worker II to sort, clean, price and stock donated goods while assisting on the sales floor. You will accept donations and provide strong customer service to donors and shoppers in a busy store environment.

This role supports operations by opening/closing donation areas, helping load/unload trucks, guiding production and donation procedures, and maintaining accurate paperwork and logs throughout shifts.

Qualifications

• 6 months of entry-level supervisory experience or 6 months retail/used goods experience.
• Knowledge of quality clothing and merchandise brands preferred.
• Ability to assist in production/donation procedures.

Responsibilities

• Inspect, price and tally donations for the sales floor.
• Push racks and carts to retail floor and assist stocking the floor.
• Open/close donations area; safeguard donations and keep areas clean and organized.
• Provide excellent customer service to donors and customers.
• Assist truck helpers and drivers to load/unload trucks.
• Guide ambassadors in production/donation procedures.
• Complete Daily Assignment log, breaks and meals per management.
• Assist in collecting all production/donation paperwork.
• Price products for customers/staff when necessary.
• Perform other duties as assigned.

Skills

Customer service

Teamwork

Cash handling

Merchandise stocking

Job description

Goodwill Industries of San Diego County is seeking a Processing Worker II to sort, clean, price and stock donated goods while assisting on the sales floor. You will accept donations and provide strong customer service to donors and shoppers in a busy store environment.

This role supports operations by opening/closing donation areas, helping load/unload trucks, guiding production and donation procedures, and maintaining accurate paperwork and logs throughout shifts.