Donations Processing & Customer Service Associate

Habitat-For-Humanity; Austin (TX); On-site; USD 18,000 - 25,000; Full time

Job summary

Habitat-For-Humanity is seeking a Warehouse Associate in Austin, TX to receive, sort, price, and merchandise donated items for the sales floor. The role emphasizes strong donor service, efficient processing, and teamwork in a fast-paced environment.

The position requires lifting up to 75–100 pounds, operating a pallet jack, and standing for long shifts. You will collaborate with customer service, leadership, and donors daily to ensure items are ready for display and revenue goals are met.

Qualifications

• Provide excellent donor customer service and greeting.
• Assist in receiving, sorting and pricing donated merchandise.
• Maintain inventory and prepare items for sale.
• Demonstrate physical fitness to lift heavy donations and stand for long periods.

Responsibilities

• Greet donors and process donated merchandise.
• Unload donations from trucks and move items to processing areas.
• Sort and price merchandise for the sales floor according to policy.
• Maintain organized storage and assist in inventory checks.
• Work with team to meet daily goals and uphold customer service standards.

Skills

Donor service

Teamwork

Physical stamina

Flexibility

Tools

Pallet jack

Pricing gun

Job description

Habitat-For-Humanity is seeking a Warehouse Associate in Austin, TX to receive, sort, price, and merchandise donated items for the sales floor. The role emphasizes strong donor service, efficient processing, and teamwork in a fast-paced environment.

The position requires lifting up to 75–100 pounds, operating a pallet jack, and standing for long shifts. You will collaborate with customer service, leadership, and donors daily to ensure items are ready for display and revenue goals are met.