Donation Warehouse Specialist

Goodwill Southeast Georgia; Waycross (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive weekly pay

Associate Success Program access

Health, dental, and retirement plans

Generous PTO and holidays

Celebratory activities

Free training and development programs

Job summary

Goodwill Southeast Georgia is seeking a Donation Warehouse Associate to welcome donors and customers, assist with unloading and categorizing donations, and maintain clean, organized work areas. You will ensure safety practices and accurate donation records while contributing to sustainability and community impact.

The role emphasizes delivering excellent customer service, processing donations within 24 hours, and supporting store goals.

Qualifications

• High School diploma or GED, or equivalent job-related experience.
• Strong interpersonal communication skills.
• Ability to quickly assess donated goods and determine appropriate routing.
• Functional reading and writing skills.
• Good eyesight and color vision.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as required.
• Ability to lift and carry 40-60 pounds.
• Ability to push or pull up to 100 pounds.
• Frequent standing, bending, kneeling, reaching, stooping, squatting, and pushing.
• Work performed both indoors and outdoors, with exposure to various weather conditions.

Responsibilities

• Greet donors promptly, courteously, and with a friendly demeanor.
• Assist donors in unloading donations and offer tax receipts.
• Maintain accurate daily donation counts.
• Break down donations into appropriate categories.
• Process hard goods as a priority.
• Ensure all donations are processed within 24 hours.
• Provide excellent customer service to all customers.
• Work with store management to meet store goals and deadlines.

Skills

Interpersonal skills

Customer service

Donations processing

Safety compliance

Education

High School diploma or GED

Job description

Goodwill Southeast Georgia is seeking a Donation Warehouse Associate to welcome donors and customers, assist with unloading and categorizing donations, and maintain clean, organized work areas. You will ensure safety practices and accurate donation records while contributing to sustainability and community impact.

The role emphasizes delivering excellent customer service, processing donations within 24 hours, and supporting store goals.