Donation Warehouse Associate

SBCS Corporation; Chula Vista (CA); On-site; USD 27,552 - 38,572; Full time

Job summary

SBCS Corporation is seeking a Donation Warehouse Associate in Chula Vista to receive, sort, and organize donated goods for families in our community. The role includes maintaining inventory, assisting clients in the boutique, and ensuring a welcoming shopping experience.

You will enter data into the Efforts to Outcomes (ETO) system, support distribution activities, and help keep warehouse operations safe and efficient. Commitment to community service is essential.

Qualifications

• High school diploma or GED required or preferred.
• Basic computer skills for data entry and inventory systems.
• Strong organizational and time-management abilities are essential.
• Ability to work independently and as part of a team.

Responsibilities

• Receive, sort, organize, and process donated items in a warehouse setting.
• Maintain inventory and boutique areas, ensuring a clean, welcoming environment.
• Enter and manage client/service data in the ETO system.
• Assist with donation distribution and client assistance in the boutique.
• Inspect and stage donations for display and accessibility.
• Adhere to safety guidelines and participate in required trainings and meetings.

Skills

Basic computer skills

Organizational skills

Independent work

Education

High school diploma or GED

Tools

ETO database

Job description

Description

Department: Administration

Location: Donation Warehouse, Chula Vista CA 91910

Status: Regular, non-exempt

Salary: $24 per hour.

Schedule: This position is scheduled for 10 hours per week. Employees must be available to work a minimum of five (5) hours per shift, on set days and times.

Who we are

SBCS (formerly South Bay Community Services) transforms communities to support the well‑being and prosperity of children, youth, and families. For more than 50 years, we’ve worked throughout San Diego to provide safe shelter, transitional housing, intervention prevention programs, mental health support, and many other services that meet the ever‑changing needs of our communities.

Our organization is dedicated to offering high‑quality services and ensuring all services align with the community's needs. To best serve our communities, SBCS partners with various grassroots organizations throughout California to develop innovative strategies that enhance services, empower clients, and ensure that culturally appropriate and trauma‑informed care is offered. SBCS provides a wide range of services tailored to meet each client's unique needs. At SBCS, our client‑centered approach highlights the importance of respect, empathy, and compassion when interacting with all community members.

As a mission‑driven organization, our work is centered around providing exceptional, face‑to‑face support to our clients and community members to foster trust, accessibility and personal connection that are critical to our mission.

About YOU

You are an advocate and champion of nurturing communities where families can pursue their dreams and fulfill their potential.

You are dedicated to and energized by engaging directly with individuals and communities.

You care deeply about the well‑being and prosperity of ALL children and youth throughout San Diego.

You want to become a part of an energetic and effective team, and contribute your expertise, creativity, and insights to a unique role encompassing program management, development, and direct counseling services for at‑risk children, adolescents, and families.

About our organization

SBCS is home to a committed team of 470 dedicated employees and volunteers who diligently serve all of San Diego County. Having offered services for 52 years, SBCS is committed to providing hope and support for numerous young children, individuals, and families facing adversity. With an annual budget of $68 million, SBCS continues to be a beacon of assistance in the community.

Competitive and Sustainable Employee Pay Package

SBCS offers competitive pay and additional benefits for full‑time employees, including generous vacation time, holidays, health, vision, dental, flexible spending accounts, an employee assistance program, discount programs, public service forgiveness loan, and an excellent retirement plan with matching contributions.

Program & Volunteer Overview

SBCS receives all types of donations—clothes, furniture, toys, books, hygiene products, brand new unsold merchandise, etc. Our dedicated warehouse staff go through donations and organize a “boutique” for families to find necessary items. This includes staging items and making the space welcoming.

Essential Duties and Responsibilities

Under the supervision of the VP of Administrative Operations, the Donation Warehouse Associate is responsible for receiving, sorting, organizing, and processing a wide variety of used and new donated items. Responsibilities include staging merchandise, maintaining inventory organization, ensuring the warehouse and boutique areas remain clean and orderly, and supporting donation distribution activities. Services will be in keeping with the agency goals, objectives, mission, and style provided within a team framework.

Volunteers will also

• Receive, sort, organize, and process a wide variety of used and newly donated items, including clothing, furniture, household goods, toys, books, hygiene products, and new retail merchandise.
• Ensure donations are inspected, categorized, and displayed in an organized, safe, and welcoming boutique‑style environment where individuals and families can access essential items with dignity.
• Assist clients with selecting and locating donated clothing, household items, furniture, and other essential goods in a welcoming boutique environment.
• Accurately enter, update, and maintain client and service data in the Efforts to Outcomes (ETO) database.
• Receive, unpack, sort, and organize large quantities of donated merchandise, including new retail overstock and in‑kind donations.
• Sort, inspect, and organize donated clothing, household goods, toys, books, hygiene items, and other donations to ensure quality and usability.
• Stage, display, and replenish merchandise to create an organized, accessible, and welcoming shopping experience for clients.
• Maintain the cleanliness, organization, and safety of the warehouse, donation processing areas, and boutique.
• Assist with inventory organization and stock rotation to ensure donated items are readily available for distribution.
• Attend all agency required meetings and trainings.
• As other duties assigned.

Requirements

• High school diploma or GED equivalent, preferred.
• Basic computer skills.
• Strong organizational skills with the ability to prioritize tasks and maintain an orderly warehouse and boutique environment.
• Ability to work independently while contributing effectively as part of a collaborative team.
• Ability to exercise sound judgment, maintain confidentiality, and interact with individuals from diverse cultural and socioeconomic backgrounds with professionalism and compassion.
• Ability to follow directions, adhere to established procedures, and comply with all workplace safety policies and guidelines.
• Must have good administrative and data‑entry skills.
• Ability to work with a diverse population, possess cultural sensitivity, and maintain appropriate boundaries with clients.

Work Context

• Required to wear closed‑toe, non‑slip shoes while working in the warehouse.
• Work is performed in a warehouse environment where temperatures may vary throughout the year; employees should dress appropriately, including wearing layers as needed.
• Exposure to dust, varying temperatures, and frequent movement of donated goods is expected.
• Ability to lift heavy boxes (up to 40 lbs), bags, or containers.

Conditions of Employment

• Employment may be conditioned upon satisfactory completion of certain background clearances which may include a Department of Justice criminal background check requiring my fingerprints (Live Scan), screening through the National Sex Offender Public Website, tuberculosis (TB) test, and such additional clearances as may be required under the program.
• Candidate is required to have reliable transportation; therefore, the candidate must successfully complete a motor history check. Candidate must also possess and maintain a current valid California driver’s license and valid auto insurance policy.

Physical demands

• Mentally and emotionally: Ability to work under deadlines, various projects and dealing with clients in crisis and difficult situations.
• Must be able to remain in a stationary position during shifts.
• Moves throughout the building.
• Moves, raises, or lowers (including upward pulling) an object or equipment up to 50 lbs.
• Transports an object, from 20 to 50 lbs. across the facility, for various needs.
• Ability to exert force upon an object so that the object moves away from the force.
• Ability to exert force upon an object so that the object moves toward the force (including jerking)
• Ascending or descending stairs and ladders when applicable. Body agility is emphasized.
• Balancing: Maintaining body equilibrium to prevent falling when ascending, descending, traversing.
• Stooping: Bending the body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles.
• Handling: Seizing, holding, grasping, turning, or otherwise working with objects or office machinery.
• Communicating: Expressing or exchanging ideas. Communicating is important for those activities in which workers must impart information to clients or to the public, and in those activities in which they must convey detailed or important instructions to other workers accurately, or quickly.

The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all‑inclusive listing of work requirements. Individuals may perform other duties as assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time unless restricted by a negotiated contract.

Accessibility Accommodation

SBCS is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Equal Employment Opportunity

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, genetic information, parental status, national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Program – Auxiliary aids and services are available upon request to individuals with disabilities.

At‑Will Employment Status

Please note that all employment with SBCS is at‑will, which means your employment may be terminated at any time by you or SBCS, without cause or advance notice. The terms and conditions of any employment may also be modified.