Family Development Associate

South Bay Community Services; Chula Vista (CA); On-site; USD 48,000 - 56,000; Full time

Job summary

South Bay Community Services seeks a Domestic Violence Shelter and Support Services Family Development Associate to provide client-centered case management, crisis intervention, safety planning, and court accompaniment within a confidential 24/7 shelter program for DV victims and families.

You will collaborate with a team to develop service plans, advocate for referrals, and ensure documentation and scheduling meet program goals while supporting residents with compassionate, trauma-informed

Qualifications

• BA/BS in social work, psychology or related field.
• 1–2 years experience in child, youth and family services.
• Experience with families affected by domestic violence, sexual assault, and crisis intervention.
• High tolerance for high-risk clients and strong boundaries with clients.
• Ability to communicate positively with residents, families, and staff.
• Bilingual English/Spanish preferred but not required.

Responsibilities

• Provide case management, crisis intervention, safety planning, court accompaniment and related services.
• Offer advocacy and referrals to other services.
• Develop strengths-based service plans with clients.
• Schedule flexibility including weekends/evenings as needed.
• Complete timely case file documentation.
• Coordinate services with other organizations and maintain client files.
• Attend meetings and trainings and participate in special projects.

Skills

Crisis intervention

Case management

Advocacy

Cultural competency

Bilingual (English/Spanish)

Education

B.A. or B.S. degree in social work, psychology or related field

Tools

Agency database

Job description

Description

Department: Child Well Being and Family Wellness

Program: Emergency Shelter

Status: Regular full time, non-exempt

Location: Casa Seguras

Pay $25 per hour

Schedule: Monday – Friday. (May include weekend and evenings hours up to 7:30 p.m.)

Who we are

SBCS (formerly South Bay Community Services) transforms communities to support the well-being and prosperity of children, youth, and families. For more than 50 years, we’ve worked throughout San Diego to provide safe shelter, transitional housing, intervention prevention programs, mental health support, and many other services that meet the ever-changing needs of our communities.

Our organization is dedicated to offering high-quality services and ensuring all services align with the community's needs. To best serve our communities, SBCS partners with various grassroots organizations throughout California to develop innovative strategies that enhance services, empower clients, and ensure that culturally appropriate and trauma-informed care is offered. SBCS provides a wide range of services tailored to meet each client's unique needs. At SBCS, our client-centered approach highlights the importance of respect, empathy, and compassion when interacting with all community members.

As a mission-driven organization, our work is centered around providing exceptional, face-to-face support to our clients and community members to foster trust, accessibility and personal connection that are critical to our mission.

About YOU

You are an advocate and champion of nurturing communities where families can pursue their dreams and fulfill their potential.

You are dedicated to and energized by engaging directly with individuals and communities.

You care deeply about the well-being and prosperity of ALL children and youth throughout San Diego.

You want to become a part of an energetic and effective team, and contribute your expertise, creativity, and insights to a unique role encompassing program management, development, and direct counseling services for at-risk children, adolescents, and families.

About our organization

SBCS is home to a committed team of 470 dedicated employees and volunteers who diligently serve all of San Diego County. Having offered services for 52 years, SBCS is committed to providing hope and support for numerous young children, individuals, and families facing adversity. With an annual budget of $68 million, SBCS continues to be a beacon of assistance in the community.

Competitive and Sustainable Employee Pay Package:

SBCS offers competitive pay and additional benefits for full-time employees, including generous vacation time, holidays, health, vision, dental, flexible spending accounts, an employee assistance program, discount programs, public service forgiveness loan, and an excellent retirement plan with matching contributions.

Program:

SBCS Corporation operates a 24/7 year-round confidential, emergency shelter program for victims of domestic violence and their children. Services include 24-hour emergency shelter, food, transportation, 24-hour crisis hotline, psychological support and peer counseling, referrals to community resources, and community education and outreach.

RESPONSIBILITIES:

Under the supervision of the Program Coordinator & Program Director, the Domestic Violence Shelter and Support Services (DVSS) Family Development Associate is responsible for providing services to SBCS’ clients and the Community. Services will be in keeping with agency goals, objectives, mission, and style and provided within a team framework. Associate is responsible for working within the team in developing team goals and objectives and in meeting those goals and objectives.

DUTIES:

• Provide case management, crisis intervention, safety planning, court accompaniment and other services relative to program goals and objectives.
• Provide advocacy, and referrals to other services for clients.
• Conduct strengths-based assessments and develop service plans with clients.
• Ensure flexibility of scheduling to meet the needs of SBCS’ clients, including providing services on weekends and evenings as required.
• Complete all required case file documentation in a timely and routine fashion.
• Facilitate coordination of services as well as contacts with other organizations and individuals, as necessary to effectively serve clients.
• Utilize the Agency’s approved database.
• Maintain client case files in accordance with Agency standards.
• Attends required meetings and training.
• Participation in special projects and activities, as related to agency’s goals and objectives.
• Crisis intervention services, and referrals via telephone and in person to walk-ins.
• Attend all agency required meetings and trainings.
• As other duties assigned.

Requirements

• B.A. or B.S. degree in social work, psychology or related field required.
• Minimum 1-2 years of experience in child, youth and family services field.
• Experience working with families impacted by domestic violence, sexual assault, and crisis intervention.
• Possess a high level of tolerance and understanding for individuals who present for services with high-risk needs.
• Ability to communicate positively and appropriately with residents, families, community members, and other employees.
• Ability to work with a diverse population, possess cultural competency, and maintain appropriate boundaries with clients.
• Bilingual (English/Spanish) is preferred, but not required.
• Detail oriented.
• Strong organizational skills.

Condition of Employment

• Employment may be conditioned upon satisfactory completion of certain background clearances which may include a Department of Justice criminal background check requiring my fingerprints (Live Scan), screening through the National Sex Offender Public Website, drug test, tuberculosis (TB) test, and such additional clearances as may be required under the program.
• Candidates/employees who have received a conditional offer of employment will be required to undergo testing for controlled substances, in accordance with the County of San Diego's drug and alcohol policy and the federal Controlled Substances Act.
• Candidate is required to have reliable transportation; therefore, the candidate must successfully complete a motor vehicle history check. Candidate must also possess and maintain a current valid California driver’s license and valid auto insurance policy. (Approximately 30% of the time.)

PHYSICAL DEMANDS:

• Mentally and emotionally: Ability to work under deadlines, various projects and dealing with clients in crisis and difficult situations.
• Must be able to remain in a stationary position during shift.
• Moves throughout the building.
• Moves, raises, or lowers (includes upward pulling) an object or equipment up to 50 lbs.
• Transports an object, from 20 to 50 lbs. across the facility, for various needs.
• Ability to exert force upon an object so that the object moves away from the force.
• Ability to exert force upon an object so that the object moves toward the force (includes jerking)
• Ascending or descending stairs and ladders when applicable. Body agility is emphasized.
• Balancing: Maintaining body equilibrium to prevent falling when ascending, descending, traversing.
• Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles.
• Handling: Seizing, holding, grasping, turning, or otherwise working with objects or office machinery.
• Communicating: Expressing or exchanging ideas. Communicating is important for those activities in which workers must impart information to clients or to the public, and in those activities in which they must convey detailed or important instructions to other workers accurately, or quickly.

The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time unless restricted by a negotiated contract.

Accessibility Accommodation

SBCS is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Equal Employment Opportunity

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, genetic information, parental status, national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Program – Auxiliary aids and services are available upon request to individuals with disabilities.

At-Will Employment Status

Please note that all employment with SBCS is at-will, which means your employment may be terminated at any time by you or SBCS, without cause or advance notice. The terms and conditions of any employment may also be modified.