DONATION UTILITY ASSOCIATE TRAINEE

Goodwill Industries of Southern New Jersey and Phi; Brick Township (NJ); On-site; USD 18,752 - 26,708; Full time

Benefits offered by this job

Medical, Prescription, Dental, Vision

Paid Time Off and Holidays

Discounts and Voluntary Benefits

Job summary

Goodwill Industries of Southern New Jersey and Phi is hiring for a full-time or part-time position at their Brick Township location. The role involves accepting donations, assisting with customer needs, and ensuring safety compliance at the store.

Employees will enjoy diverse benefits including medical coverage, paid time off, and discounts. The ideal candidate will demonstrate reliability, safety awareness, and strong customer service skills.

Qualifications

• Ability to meet customer needs and resolve issues.
• Dependable and trustworthy.
• Ability to identify safety issues.
• Eager to bring energy and enthusiasm to tasks.
• Ability to communicate effectively in English.

Responsibilities

• Accept donations and provide positive customer experiences.
• Assist with loading and unloading furniture and items.
• Conduct safety inspections on company equipment.
• Sort donations and maintain organization in the production room.
• Wear company-issued uniform and maintain personal appearance.

Skills

Customer service skills

Safety awareness

Reliability

Ability to work under pressure

Flexibility

Job description

Job Details
Location: Brick Store - Brick, NJ 08723
Position Type: Full-Time/Part-Time
Salary Range: $16.50 - $16.50 Hourly
Travel Percentage: None

Specific Duties

• Accept all donations from customers and provide a positive customer experience following steps:
  • Be at donor's vehicle within 30 seconds of arrival
  • Smile and make eye contact with every donor
  • Wear Personal Protective Equipment and follow dress code at all times
  • Keep the donations area clean and organized
  • Greet every donor and acknowledge those waiting
  • Always go above-and-beyond for our donors
  • Offer every donor a receipt at the beginning of each donation
  • Assist with every donation
  • Treat every donation with respect
  • Thank every donor for supporting our free job training and education initiatives
• Receive cross-training as Barcoder and Processor Trainee to promote individual employee growth and maintain company productivity.
• Correctly label outgoing gaylords.
• Maintain placement of all merchandise and keep the organization of the production room. Sort donations into correct categories as directed.
• Assist customers with loading furniture or other items.
• Present and obtain customer signature on waiver for furniture purchases.
• Assist with sale tickets and sold signs for furniture, electrical, and other large items.
• Assist in loading or unloading merchandise onto/off trucks or trailers as needed.
• Operate pallet jack, sit-down and/or standing forklift safely.
• Conduct daily safety inspection on all company owned equipment including sit-down and standing forklifts.
• Report all non-employee and employee injuries in a timely manner by notifying store manager.
• Follow and ensure all safety rules are complied with and appropriate safety equipment is used. Ensure work areas are maintained in a clean, uncluttered, hazard free condition. Take immediate action and/or report any unsafe or potential hazards.
• Maintain a clean and neat personal appearance at all times. Wear company-issued uniform.
• Maintain regular attendance.
• Perform all other essential duties as assigned.

Benefits

• Full-time employees, after satisfying the new hire waiting period, are eligible for Medical, Prescription, Dental, Vision, Life, Accidental Death & Dismemberment, Short-Term Disability, Long-Term Disability, PTO/Holidays, Discounts, Credit Union, Voluntary Benefits, and Mylo.
• Part-time employees scheduled to work between 30 and 37.5 hours per week, after satisfying the new hire waiting period, are eligible for Medical, Prescription, PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo.
• Part-time employees scheduled to work less than 30 hours per week, after satisfying the new hire waiting period, are eligible for PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo.

Qualifications

• Ability to meet customer needs, understand concerns, and resolve issues in a friendly and efficient manner.
• Reliability: dependable and trustworthy.
• Safety Awareness: identify and correct conditions that affect employee safety.
• Honesty/Integrity: truthful and credible in the workplace.
• Accountability: accept responsibility and account for actions.
• Ability to work under pressure: complete assigned tasks under stressful situations.
• Ability to pass a training certification class if needed for double stacker. Demonstrate knowledge and ability to operate pump jack and/or double stacker.
• Enthusiastic: bring energy to the performance of a task.
• Accuracy: perform work accurately and thoroughly.
• Ability to communicate and understand instructions, both verbal and written, in English.
• Flexibility: work a flexible schedule on short notice, including night, weekends, and occasionally long hours.
• Physical demands: ability to meet physical demands of position and assist other areas of the store when needed.
• Vision corrected to within normal limits; sense of sound; sense of touch.
• Ability to function in a hectic work environment with occasional periods of high stress.