Donation Services Coordinator I - Work on Weekends (Lafayette)

LOPA; Lafayette (LA); On-site; USD 52,000 - 64,000; Full time

Job summary

LOPA's Donation Services Coordinator I - WOW (Work on Weekend) oversees on-site donor assessment, responds to referrals, and coordinates with hospital staff to maximize donation opportunities. The role focuses on timely donor referrals and proactive rounding in Lafayette region.

The position requires EMT-P certification or related nursing degree and 1–2 years of experience, with strong organizational, communication, and computer skills (MS Office, Google Suite).

Qualifications

• Requires strong organizational and interpersonal skills plus flexibility for odd hours.
• EMT-P certification or diploma; associate or bachelor’s degree in nursing or medically related field.
• 1–2 years related experience or training.

Responsibilities

• Respond to donor referrals and assess donor suitability.
• Educate hospital staff on timely donor referrals and processes.
• Access EMR to review medical history and clinical course for donor suitability.
• Maintain donor referral processes and coordinate with hospital staff and families.

Skills

Organ donation processes

Communication skills

Microsoft Office

Google Suite

Medical terminology

Education

EMT-P certification

Associate or Bachelor's degree in a medically related field

Job description

Description

Description

Job Title:

Donation Services Coordinator I- WOW- (Work On Weekend)

Department:

Hospital Services

Reports to:

Director of Hospital Services

Exemption:

Non-Exempt

Location:

This position will be serving the Lafayette Region

Position Summary

The Donation Services Coordinator (DSC I) WOW (Work on Weekend) will ensure timely on-site response, assessment, and evaluation of potential organ donors, as well as communicating with hospital staff to maintain opportunity for donation. The DSC I- WOW will be responsible for proactive rounding and early identification of donor referral potential.

Essential Functions

• Has knowledge of all aspects of LOPA's organ and tissue referral processes, recovery processes, and procedures, including but not limited to LOPA's aftercare family support services.
• Maintains an understanding of LOPA's clinical triggers and referral criteria. Is able to educate hospital staff on the importance of a timely referral.
• Responds to referrals, as defined in LOPA policy and procedure.
• Accesses hospital electronic medical records to review pertinent medical history and clinical course to establish and validate patient suitability for organ donation.
• Effectively communicate with the appropriate hospital staff, in an acute care setting, regarding the current status of a potential donor, their family's understanding of prognosis, and the current plan of care. (Donation Assessment Huddle)
• Effectively communicates pertinent and time sensitive referral information with appropriate LOPA staff.
• Is able to identify early family support triggers, when GOC or BD exams are planned and notifies appropriate LOPA staff in a timely manner.
• Is a resource to assigned hospitals for all needs related to organ and tissue donation, maintains a consistent presence in assigned hospitals as required and needed, building and strengthening relationships while addressing any needs.
• Accesses the donor registry and prints the registry form when applicable.
• May support donor family throughout flag raising, honor walks, and/or DCD OR with family present.
• Support onsite rounding and remote organ referral rounding/follow up when regional ORC is managing an active donor case.
• Utilizes discretion and sensitivity with respect to the circumstances, views and beliefs of others in all interactions, including but not limited to donor families.

Job Role Expectations

• Adheres to all current LOPA policies.
• Maintains effective communication with essential departments within the agency: Quality, HR, Education, Development, Finance and Community.
• Attends required department meetings, educational opportunities and other relevant meetings.
• Completes all Q-Pulse and Absorb assignments as required.
• Maintains usability of all designated EMR access regardless of usage needs.
• Participates in hospital staff and community education.
• Participates in at least one community event per year.

Organizational Expectations

• Upholds LOPA core values of selfless, authentic and passionate.
• Use constructive and positive communication.
• Be a team player.
• Hold yourself and others accountable.
• Keep a positive attitude.
• Be respectful of others.

Work Environment

• Possible exposure to communicable diseases, hazardous materials, pharmacological agents with the likelihood of harm if established health precautions are followed.
• Possible mental and visual fatigue associated with detailed work.
• This position requires travel as needed.
• This position has possible exposure to Blood-borne Pathogens and TB. Employees may at times be in a hospital setting and may have exposure to packaged organs and tissues for transplant and/or research.

Physical Demands

• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Communicating with others verbally and electronically to exchange information.
• Considerable time spent walking.
• Repeating motions that may include the wrists, hands and/or fingers.
• Use of fine motor skills.
• Doing work that requires visual acuity.
• Need for ability to hear.
• Operating motor vehicles or heavy equipment.
• Assessing the accuracy, neatness and thoroughness of the work assigned.
• Sedentary work that primarily involves sitting/standing.
• Light work that includes moving or lifting objects up to 20 pounds.

Work Hours

• Full time, 12 hour shifts 11am-11pm- (Shift hours may vary) - 36 worked hours a pay periodCompensation- 40 hours a week.
• Weekend hours - Friday, Saturday, and Sunday with Holiday coverage based on regional needs.
• Weekend program employees are required to work a minimum of 36 hours per week within the defined weekend frame, adjustments may be made due to staffing or Holiday coverage needs.
• Employees in the weekend program may work other shifts during the week as well as Holidays not on the defined weekend hours.
• Employees employed with less than 5 years of service will be eligible for 3 weekends off per calendar year.
• Employees employed for 5-9 years of service will be eligible for 4 weekends off per calendar year.
• Employees employed for 10-14 years of service will be eligible for 5 weekends off per calendar year.
• Employees employed for 15 or more years of service will be eligible for 6 weekends off per calendar year.

Requirements

Education and Experience

• Requires strong organizational skills, excellent interpersonal and communication skills, and the flexibility to work odd hours.
• EMT-P certification or Diploma, associate or bachelor's degree in nursing or a BS in a medically related field.
• One to two years related experience and/ or training; or equivalent combination of education and experience.

Knowledge, Skills & Abilities

• Knowledge of Microsoft Office and Google Suite.
• Knowledge of medical terminology.
• Ability to communicate lab values and diagnostic procedures.
• Ability to effectively present information in one-on-one and small group situations.
• Excellent interpersonal and communication skills.
• Ability to concentrate for long periods of time.
• Ability to deliver effective and professional verbal and written communication.
• Ability to apply common sense understanding and to solve problems.
• Ability to be flexible in a dynamic work environment.