Donation Route Driver: Box Truck & Customer Service Lead

Red-White-and-Blue-Thrift-Stor; Pittsburgh (Allegheny County); On-site; USD 25,000 - 28,000; Full time

Job summary

Red-White-and-Blue-Thrift-Stor is seeking a Driver to operate a box truck for donated item pickups from donors and ensure safe loading and unloading. You will interact with donors professionally and handle heavy items with care while maintaining vehicle safety and records.

You will also keep donor information and item details accurate, transport items to the warehouse, and support the organization’s mission with dependable service and strong communication. Training and safety focus are a must.

Qualifications

• Valid driver’s license.
• Clean driving record and ability to pass a motor vehicle records check.
• Proven ability to operate a box truck safely and efficiently.
• Knowledge of traffic laws and regulations applicable to large commercial vehicles.
• Ability to work independently and adhere to a set schedule.
• Proficiency in maneuvering the truck in tight spaces.
• Flexible schedule to accommodate changes in pickup routes or schedules.
• High school diploma or GED preferred.

Responsibilities

• Safely operate a box truck following all traffic rules and regulations.
• Follow designated pickup routes efficiently to maximize the number of donations collected and minimize travel time.
• Communicate with donors courteously and professionally while coordinating pickups.
• Load and unload donated items into and out of the pickup vehicle safely.
• Ensure that items are handled with care and securely packed to prevent damage during transportation.
• Maintain a clean and organized pickup vehicle, conducting regular inspections, and reporting any maintenance or safety concerns.
• Accurately record donation details, including item descriptions and donor information.
• Provide exceptional customer service, thanking donors for their contributions and positively representing the organization.
• Report any unique or valuable donations to management.
• Follow health and safety protocols, especially when handling potentially hazardous or sensitive items.
• Efficiently and safely unload donated items upon returning to the store, organizing them in designated areas for sorting and processing.
• Stay informed about the organization’s mission and goals to communicate effectively with donors and the public.
• Attend training sessions and meetings to improve skills and stay current on procedures and policies.

Skills

Valid driver's license

Clean driving record

Box truck operation

Traffic laws knowledge

Independent work

Maneuvering in tight spaces

Flexible schedule

Education

High school diploma or GED

Job description

Red-White-and-Blue-Thrift-Stor is seeking a Driver to operate a box truck for donated item pickups from donors and ensure safe loading and unloading. You will interact with donors professionally and handle heavy items with care while maintaining vehicle safety and records.

You will also keep donor information and item details accurate, transport items to the warehouse, and support the organization’s mission with dependable service and strong communication. Training and safety focus are a must.