Donation Program Coordinator

Good360; Alexandria (VA); Hybrid; USD 48,000 - 52,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

403B plan with matching

Generous paid time off

Volunteer time off

Hybrid work environment

Job summary

Good360 is seeking a Donation Program Coordinator to support the Programs team in matching donated contributions with nonprofit partners. This entry-level role is ideal for someone organized, detail-oriented, and eager to grow within the nonprofit and corporate philanthropy space.

The Coordinator will collaborate with the Corporate Development team, Nonprofit Strategy, and Member Services to help ensure donations move efficiently and effectively through the network.

Qualifications

• Bachelor's degree preferred or equivalent combination of education and experience.
• 0–2 years of experience in account support, administrative coordination, customer service, or related roles; internship or relevant coursework in the nonprofit sector is a plus.
• Strong organizational skills with close attention to detail and follow-through.
• Excellent interpersonal and written communication skills.
• Eagerness to learn analytical and problem-solving skills, with an interest in data-informed decision-making.
• Ability to manage multiple tasks and shifting priorities in a fast-paced environment.
• Comfort with, or willingness to learn, CRM software and Microsoft Office Suite.
• Passion for Good360's mission and a commitment to social responsibility.

Responsibilities

• Support day-to-day operational coordination between Good360 and corporate donor partners.
• Assist in implementing account initiatives that enhance donor engagement and satisfaction, in collaboration with Corporate Development.
• Help track and organize workflows across multiple accounts, flagging issues and supporting timely, high-quality execution.
• Assist with scheduling, data entry, and documentation to support account managers in maintaining smooth operations.
• Help facilitate communication between corporate donors and nonprofit recipients to support successful collaboration.
• Coordinate routine communication and activities among corporate headquarters, site-level contacts, and nonprofit partners.
• Help prepare reports and materials for internal teams and corporate partners, compiling data and key updates.
• Assist in tracking key metrics to support assessment of program effectiveness.

Skills

Organizational skills

Interpersonal skills

Written communication

Data analysis

multitasking

Education

Bachelor's degree preferred or equivalent

Tools

CRM software

Microsoft Office Suite

Job description

Donation Program CoordinatorDepartment: Distribution ChannelsReports To: Chief Distribution & Member Experience OfficerLocation: HybridFLSA Status: Non-ExemptPosition Type: Full-TimeGood360 is Closing the Need Gap to Open Opportunity for AllJoin a fast-growing organization with a strong culture and powerful mission! As the global leader in product philanthropy and purposeful giving, Good360 partners with more than 400 socially responsible companies to source highly needed donated goods and distribute them through our network of more than 100,000 diverse nonprofits that support people in need. Good360 is the link between organizations with so much to give and communities in critical need, closing that gap and opening new opportunities for all. Since 1983, Good360 has distributed more than $18 billion in needed goods, including more than $3 billion in goods in 2025 alone. Good360 has been named the #2 charity on the Forbes list of America’s Top 100 Charities for 2023 and 2024 and has a 4-star Charity Navigator rating.The organization has also been recognized as both a top workplace in the Washington, DC metro area (by the Washington Post) and as a top nonprofit to work for in the United States (by NonProfit Times).Position SummaryThe Donation Program Coordinator will support their supervisor and the broader Programs team in matching donated contributions with nonprofit organization partners. This is an entry-level position ideal for someone early in their career who is organized, detail-oriented, and eager to grow within the nonprofit and corporate philanthropy space. The Coordinator will have opportunities to collaborate with the Corporate Development team, Nonprofit Strategy, and Member Services to help ensure donations move efficiently and effectively through the network.Key Responsibilities include, but are not limited to the followingProgram and Account Support:Support day-to-day operational coordination between Good360 and corporate donor partners, helping ensure alignment with organizational goals and donor expectations.Assist in implementing account initiatives that enhance donor engagement and satisfaction, in collaboration with Corporate Development.Help track and organize workflows across multiple accounts, flagging issues and supporting timely, high-quality execution.Assist with scheduling, data entry, and documentation to support account managers in maintaining smooth operations.Donor-Nonprofit Relationship Support:Help facilitate communication between corporate donors and nonprofit recipients to support successful collaboration.Coordinate routine communication and activities among corporate headquarters, site-level contacts, and nonprofit partners.Communication and Reporting:Maintain regular communication with stakeholders, helping provide updates on program status and progress.Help prepare reports and materials for internal teams and corporate partners, compiling data and key updates.Assist in tracking key metrics to support assessment of program effectiveness.Bachelor's degree preferred, or equivalent combination of education and experience.0-2 years of experience in account support, administrative coordination, customer service, or related roles; internship or relevant coursework in the nonprofit sector is a plus.Strong organizational skills with close attention to detail and follow-through.Excellent interpersonal and written communication skills.Eagerness to learn analytical and problem-solving skills, with an interest in data-informed decision-making.Ability to manage multiple tasks and shifting priorities in a fast-paced environment.Comfort with, or willingness to learn, CRM software and Microsoft Office Suite.Passion for Good360's mission and a commitment to social responsibility.BenefitsOur team is Good360’s greatest asset. We recognize that our team members contribute valuable skills, knowledge, experience, and passion that is critical to the pursuit of our mission and our progress toward closing the need gap. That is why we offer our team members numerous perks and benefits, including:Heath, dental, and vision coverage programs (including competitive deductible and reimbursement policy)Short-term and long-term disability and life insurance coverage options403B plan with matchingGenerous and flexible paid time off policyVolunteer time off policyHybrid work environmentSalary Range$48,000 – $52,000 annuallyNote: Compensation is based on a candidate's experience, skills, education, and geographic location. This range is based on Washington, D.C.–Maryland–Virginia (DMV) market data; offers to candidates outside this area will reflect local market data.Work LocationHybrid, based in our Old Town Alexandria, VA office (minimum of two days per week with Tuesday as an anchor day)