Donation Material Handler - Part Time - University Pointe

Shelby American, Inc.; Charlotte (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated team members to work at a donation center in Charlotte. This role involves receiving, sorting, and pricing donations while ensuring a clean and safe environment. Ideal candidates will demonstrate strong customer service skills and a commitment to community service. Enjoy competitive pay starting at $15.00 per hour, with opportunities for merit increases and production bonuses. Full-time employees can access medical, dental, and vision insurance, along with generous paid time off. Join a mission-driven team that values inclusion and personal development while making a positive impact in the community.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Career Development Classes

Team Member Discount

Qualifications

• Ability to perform essential duties satisfactorily.
• No specific education or experience required for this position.

Responsibilities

• Receive, sort, and price merchandise at donation center.
• Provide customer service and maintain cleanliness of the area.
• Document donor numbers and report security issues.

Skills

Customer Service

Communication Skills

Relationship-Building Skills

Commitment to Quality Results

Education

No prior experience or training

Job description

Position starts at $15.00 with annual merit increases and production bonuses. All team members are eligible for a variety of career development and skill training classes at no cost and can enjoy a generous team member discount. Full time team members are also eligible for medical, dental, and vision insurance along with paid time off.

SUMMARY

Works at donation center area to receive, sort and price merchandise and keeps building and grounds clean at a retail store and donation center by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Provides Customer Service by greeting donors, unloads donations from their vehicle upon request, and provides donor with a donation receipt.
2. Separates clothing, non-clothing items, and items of higher value, and places in appropriate locations.
3. Inspects all donations for safety standards.
4. Prices merchandise at the direction of Store Management staff and moves merchandise from the processing area to the sales floor.
5. Loads and unloads trailers of merchandise.
6. Maintains and cleans work area, along with following SOP guidelines for work area.
7. Accurately documents donor numbers as they arrive.
8. Performs all custodial duties throughout shift.
9. Removes shopping carts from the store grounds and returns to inside of store.
10. Reports known or suspected security and/or theft problems to the Store Manager or other member of management.

SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.

ADDITIONAL RESPONSIBILITIES: Performs other duties as assigned by store management.

LEADERSHIP COMPETENCIES: To perform this job successfully, an individual must demonstrate the following competencies defined for a Leader within Goodwill’s Leadership Competency Model and in alignment with our Core Values and Strategic Vision:

Mission & Community Oriented:

• Commitment to Goodwill’s Mission and Core Values - Actions are in line with Goodwill’s Mission and Core Values
• Commitment to Inclusion - Works well with people that look and think differently
• Community and Service Driven - Wants to help others and make a difference in the community

People Oriented:

• Relationship-Building Skills - Builds relationships and works well with others
• Communication Skills - Listens to understand and answers appropriately
• Commitment to Development - Completes required training and looks to grow on the job

Results Oriented:

• Commitment to Quality Results - Tries hard to meet goals and give outstanding customer service
• Business Acumen - Makes good choices
• Stewardship - Takes care of Company property

Personal Development Oriented:

• Emotional Maturity - Thinks about how their actions make other people feel and acts appropriately
• Integrity - Can be counted on and be trusted
• Capacity for Change - Open to new ideas and ways of doing things

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Also listed below are the physical demands that must be met by the employee and the work environment characteristics that the employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: No prior experience or training.

CERTIFICATES, LICENSES, REGISTRATIONS: This job has no certificate, license or registration requirements.