Donation Experience Lead – Thrift Store

Goodwill NYNJ; Bound Brook (NJ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Generous Time off policy

Health, wellness and financial rewards

Robust health benefits including life

Retirement matching programs

Transit and commuter benefits

Incentive payments for targets

Tuition Reimbursement Assistance

Medical, Dental, Vision & Voluntary保险

Job summary

GOODWILL INDUSTRIES OF GREATER NEW YORK & NORTHERN NEW JERSEY INC. is seeking a Thrift Retail Store Donation Attendant in Bound Brook, NJ. The role involves greeting donors, unloading donations, and providing information about Goodwill's mission and donation guidelines.

You will assess, sort, and price items per guidelines, issue tax receipts, and maintain a clean, safe donation area. Schedule includes seven days a week with weekend work; pallet jack training is provided.

Responsibilities

• Greet donors warmly and assist with unloading donations.
• Address donor questions about Goodwill, its mission, and donation guidelines.
• Keep accurate records of donor counts and volume; submit daily to supervisors.
• Assess, sort and price donations according to Goodwill’s guidelines.
• Provide tax receipts upon request and thank donors for their contributions.
• Maintain a clean, organized, and safe donation area inside and outside.
• Follow safety procedures, including proper lifting techniques and equipment handling.
• Assist with loading and unloading trucks as needed.
• Operate a pallet jack to move donations (Certification is preferred, training is provided)
• Represent Goodwill professionally with excellent customer service.
• Adapt to changing tasks in a fast-paced environment and perform other duties as assigned.
• Perform other duties as assigned to support the store team and broader organizational goals.

Job description

GOODWILL INDUSTRIES OF GREATER NEW YORK & NORTHERN NEW JERSEY INC. is seeking a Thrift Retail Store Donation Attendant in Bound Brook, NJ. The role involves greeting donors, unloading donations, and providing information about Goodwill's mission and donation guidelines.

You will assess, sort, and price items per guidelines, issue tax receipts, and maintain a clean, safe donation area. Schedule includes seven days a week with weekend work; pallet jack training is provided.