Donation Experience Ambassador (Part-Time)

Goodwill of Silicon Valley; Morgan Hill (CA); On-site; USD 21,000 - 30,000; Part time

Job summary

Goodwill of Silicon Valley in Morgan Hill, CA is seeking a part-time Retail Donor Greeter I to welcome donors, accept donations, and ensure a positive donation experience. You will help keep the donation area organized, maintain safety procedures, and support efficient store operations to maximize contributions for community programs.

The role emphasizes quick donor engagement, accurate donation tracking, and teamwork with sorters and drivers.

Qualifications

• Knowledge of general arithmetic is required.
• Proficient in the English language.

Responsibilities

• Follow Current Standard Operating Procedures for Donation Process.
• Greet all donors within 15 seconds of arrival.
• Accepts donations from customers, provides receipts and thanks donors.
• Provide excellent customer service.
• Sorts and arranges donations in bins for processing.
• Discards broken or trash items from raw donations.
• Coordinate with sorters to maintain continuous product flow.
• Ensure donation area is clean and organized.
• Track quantity of donations during shift.
• Load/unload company trucks and trailers.

Skills

General arithmetic

English proficiency

Job description

Goodwill of Silicon Valley in Morgan Hill, CA is seeking a part-time Retail Donor Greeter I to welcome donors, accept donations, and ensure a positive donation experience. You will help keep the donation area organized, maintain safety procedures, and support efficient store operations to maximize contributions for community programs.

The role emphasizes quick donor engagement, accurate donation tracking, and teamwork with sorters and drivers.