Donation Coordinator 2 - Night Shift Position (7pm - 7am)

LifeLink Foundation, Inc.; Tampa (FL); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Company Paid Medical

Dental Insurance

Disability & Life Insurance

Paid Vacation

Sick Days & Holidays

Growth opportunities

Job summary

LifeLink Foundation, Inc. in Tampa, FL is seeking a Donation Coordinator 2 to support the life-saving mission.

You will respond to referrals, evaluate tissue donation potential, and guide families through the authorization or donor disclosure process. The role involves medical and social history interviews, coordination with hospitals and funeral homes, and working in a 24/7 call center/office setting with potential for remote work.

Qualifications

• Medical related degree/certification required or preferred.
• Experience in a tissue banking position or medical environment is preferred.
• Experience in family or social services field is a plus.
• Ability to multitask in a high call volume environment.
• Strong communication and interpersonal skills with medical professionals.
• Must have physical ability to lift up to 25 lbs.

Responsibilities

• Identify legal next of kin and conduct outreach to discuss donation opportunities.
• Conduct medical and social history interviews and obtain authorization or donor disclosure.
• Coordinate donation processes following LifeLink policies and procedures.
• Document all processes timely and accurately in the electronic system.
• Verify referral data accuracy and track donation outcomes.
• Attend training and participate in departmental quality review activities.

Skills

Multitasking

Communication skills

Teamwork

Independent work

Physical stamina

Education

Medical degree/certification

Job description

Job Category: Consent, Referral, Vascular Placement

Requisition Number: DONAT002122

• Posted : October 29, 2026
• Full-Time

Locations

Showing 1 location

FL Tissue Bank
Tampa, FL 33619, USA

Description

Join LifeLink — Join a Life Saving Team!

About LifeLink
More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life-changing commitment—to save lives through organ and tissue donation. From that bold beginning, LifeLink Foundation was established – founded with heart, purpose, and a mission that still guides us today.

What started as a nonprofit with big dreams has grown into a vision-driven organization of more than 700 dedicated professionals across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands.

At LifeLink, we are united by our mission: To honor donors and save lives through organ and tissue donation.

Our vision remains clear: To maximize the gift of life while giving hope to donor families and transplant patients.

We are grounded in the values that shape our work and culture—Compassion. Excellence. Legacy. People. Quality.

If you’re inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you.

What You’ll Do

As a Donation Coordinator 2, you will directly contribute to LifeLink’s life-saving mission.

Responds to referrals for the purpose of evaluating for potential tissue donation and successfully completes the authorization or donor disclosure process with the next of kin. Performs activities associated with screening for medical suitability, family approach, authorization, or donor designation, and coordinates the tissue donation process following established LifeLink policies and procedures.

Night Shift Position (7pm - 7am)

Working conditions are fully supported in a 24/7 call center/office environment, working up to 12 hours on shifts; includes working after business hours, weekends, and holidays. Potential for remote work consistent with the needs of LifeLink, the department, and in accordance with company policy . Special circumstances may require additional hours.

Key Responsibilities:

• Primarily responsible for identifying the legal next of kin, completing the approach process, working empathetically and professionally with grieving families to communicate donation opportunities, conducting the medical and social history interview, and completing the authorization or donor disclosure process.
• Performs a detailed donor evaluation following policies and procedures to determine medical suitability based on established criteria, obtains contact information necessary for family/next of kin approach, gathers pertinent logistical information to coordinate the donation process, and to bring about a successful authorization or donor disclosure for the recovery of tissues.
• Interacts with referring institution/hospital, medical examiner/coroner, and funeral home personnel to complete the tissue donation screening/evaluation process. Communicates with appropriate personnel according to established protocols with exemplary customer service.
• Completes timely and appropriate documentation of all processes following established procedures.
• Responsible for verifying the accuracy of referral data entry and donation outcomes within the designated electronic system. Routinely reviews tissue referral activity reports for data entry accuracy.
• Participates in training and departmental quality review activities for donor screening and authorization/ donor disclosure processes at the direction of leadership.
• Attends and participates in required departmental meetings and/or workshops for ongoing education and professional development.

Who You Are

• Passionate about helping others and making a difference.
• Aligned with LifeLink’s core values of Compassion, Excellence, Legacy, People, and Quality.
• Medical related degree/certification. Experience in a related tissue banking position or appropriate experience in a medical environment or family/social services field. preferred.
• Ability to multitask, perform in a high call volume environment and work in a team setting.
• Ability to handle a work schedule that may require response to emergency coverage.
• Strong communication and interpersonal skills to converse with all levels of medical professionals.
• Ability to work independently adhering to prescribed guidelines and protocols, while exercising good judgment in seeking appropriate guidance as required.
• Work requires the physical ability to lift and carry equipment varying in weight up to 25lbs.
• A collaborator who thrives in a mission-first environment.

Working Conditions:

Working conditions are fully supported in a 24/7 call center/office environment, working up to 12 hours on shifts; includes working after business hours, weekends, and holidays. Potential for remote work consistent with the needs of LifeLink, the department, and in accordance with company policy. Special circumstances may require additional hours.

Why LifeLink?

• Be part of an organization with a legacy of saving lives and giving hope
• Join a passionate and supportive team across Florida, Georgia, and Puerto Rico
• COMPANY PAID Medical, Dental, Disability & Life Insurance
• Paid Vacation, Sick Days & Holidays
• Growth opportunities in a mission-driven, high-impact nonprofit
• Work with purpose, knowing your efforts directly touch lives

Diversity, Equity & Inclusion
LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve.

Ready to Help Change Lives?
Your next career move could be the most meaningful one yet.

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.