Donation Center Specialist — Attendant & Processor

Goodwill-of-the-Great-Plain; Harrisburg (SD); On-site; USD 30,000 - 32,000; Full time

Job summary

Goodwill of the Great Plains in Harrisburg, SD is seeking a Donation Center Attendant and Processor to provide exceptional customer service while receiving donated merchandise and performing initial presort of materials. You will move items within the facility, lift heavy loads, and may operate pallet jack or forklift as certified.

This Regular Full-Time role requires the ability to price merchandise, meet production goals, and maintain a safe, courteous work environment.

Qualifications

• High School Diploma or GED preferred but not required.
• Minimum of one year experience in similar setting.
• Ability to learn how to safely operate pallet jack and/or forklift.
• Excellent interpersonal communication skills.
• Ability to adapt quickly to changes in policies and procedures.

Responsibilities

• Price merchandise in accordance with store pricing strategies.
• Meet processing and production goals as assigned.
• Accept donations from the public in a respectful, courteous, safe and efficient manner.
• Provide excellent customer service, including thanking each donor and offering to fill out donation receipts.
• Follow store protocol for accepting donated items. Inform donors when we cannot accept their item.
• Sort saleable items from unsaleable items (i.e. furniture, clothing, wares, shoes, books, etc.).
• Presort donated materials and move to assigned areas.
• Load and unload materials by hand, pallet jack, stacker, hand truck, or forklift after Goodwill forklift certification is obtained, as assigned.
• May test electrical merchandise and/or computer components.
• Dispose of unsaleable items appropriately.
• May be called upon to perform janitorial duties such as cleaning restrooms, taking out trash, etc.
• Other duties assigned by supervisory staff.

Skills

Pallet jack operation

Forklift operation

Interpersonal communication

Adaptability

Safety awareness

Education

High School Diploma or GED

Tools

Pallet jack

Forklift

Hand truck

Job description

Goodwill of the Great Plains in Harrisburg, SD is seeking a Donation Center Attendant and Processor to provide exceptional customer service while receiving donated merchandise and performing initial presort of materials. You will move items within the facility, lift heavy loads, and may operate pallet jack or forklift as certified.

This Regular Full-Time role requires the ability to price merchandise, meet production goals, and maintain a safe, courteous work environment.