Donation Center Greeter & Donor Concierge

Memphis Goodwill Inc.; Collierville (TN); On-site; USD 14,000 - 20,000; Full time

Job summary

Memphis Goodwill INC seeks a Donor Greeter for the Carriage Crossing location in Collierville, TN. You will greet donors, assist with unloading donations, and help maintain donation areas to ensure a smooth flow of items.

You will follow safety procedures, help load/unload items, and provide tax receipts. This hourly role supports the organization’s mission of community service and donor stewardship.

Qualifications

• Greet donors promptly and courteously.
• Assist with unloading donations from vehicles.
• Provide tax receipts to donors.
• Maintain accurate daily counts of donations.
• Follow safety procedures when handling items.

Responsibilities

• Greets donors within 10 seconds of arrival in a prompt, friendly and courteous manner.
• Assist donors with the unloading of donations from vehicles, trailers, etc.
• Offer and provide tax receipts to donors.
• Maintains accurate daily counts of donations.
• Process donations according to GGC Processing Procedures.
• Use proper safety procedures when lifting heavy items, handling sharp items, chemicals and wrapping fragile items.
• Maintains a neat, clean, and organized donation drive-through and work area.
• Reviews and utilizes current Consumer Product Safety Commission Recall publications to prevent unsafe items from being sold in the store.
• Assist customers with loading furniture and other large items.
• Remove large, purchased items from sales floor, properly tag, and store items in the appropriate will-call section for customer pick-up.
• Assists truck driver with loading and unloading truck.
• Assist with cleaning and maintain the cleanliness of the sales floor and restrooms.
• Always adheres to Memphis Goodwill safety rules.
• Attends in-service and related training as assigned by TLC.
• Other duties as assigned by the TLC and/or ATL.

Skills

Greeting donors

Donation processing

Safety procedures

Job description

Memphis Goodwill INC seeks a Donor Greeter for the Carriage Crossing location in Collierville, TN. You will greet donors, assist with unloading donations, and help maintain donation areas to ensure a smooth flow of items.

You will follow safety procedures, help load/unload items, and provide tax receipts. This hourly role supports the organization’s mission of community service and donor stewardship.