Donation Center Attendant-Kirby Parkway

Memphis Goodwill Inc.; Germantown (TN); On-site; USD 14,000 - 20,000; Full time

Job summary

Memphis Goodwill Inc. at Kirby Parkway in Germantown, TN, is seeking a Donation Center Attendant to greet donors, unload and categorize donations, and maintain daily donation counts. The role emphasizes safety, accuracy, and adherence to Goodwill policies.

You will assist with supply orders, coordinate with the Transportation team when needed, and participate in ongoing training and teamwork with leadership.

Responsibilities

• Greet donors promptly and ensure they understand unloads donations and provide tax receipts.
• Unload donations from vehicles and maintain accurate daily counts of donations.
• Break down donations into categories and maintain drive-through and ADC site safety standards.
• Ensure proper accuracy of donor tracking and counts; report safety hazards as needed.
• Assist with ordering and maintaining supplies and coordinate with Transportation as needed.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Donation Center Attendant-Kirby Parkway

Manual Labor Kirby Parkway ADC, Germantown, TN, US

3 days ago Requisition ID: 4488

Salary Range: $12.50 To $12.50 Hourly

• Ensures 100% donor and customer delight.
• Greets donors in a prompt, friendly, and courteous manner within 10 seconds; ensures that donor understands that unloads donations from vehicles, offer tax receipts and maintain accurate daily counts of donations.
• Responsible for the stewardship of all donated items ensuring that donations remain property of Memphis Goodwill, and that donations are not use in a personal nature as they are guided through the Goodwill river.
• Breaks down donations into categories.
• Maintains drive-through and ADC site in accordance with image and safety standards.
• Responsible for ordering and maintaining supplies in an efficient manner. Responsible to secure and appropriately use those supplies.
• Adheres to all Memphis Goodwill and personnel policies and procedures; follows good safety and security practices, including reporting safety hazards and injuries to the operations leadership team and/or risk management.
• Ensures proper accuracy of donor tracking and counts.
• Ensures proper use and accurately reporting of on-hand equipment.
• Works in a safe manner, adheres to proper handling of material movement equipment and communicates any safety hazards or concerns.
• Whenever possible; assist the Transportation team with the delivery and pick up of equipment both full and empty.
• Responsible for performing these and all assigned duties within the framework of our Guiding Principles.
• C ommunicates with trainers and leadership on opportunities found in the ADC site and supports ADC peers on specific duties as needed on the ADC or requested by leadership.
• May be asked to participate in activities outside of Goodwill.
• Attend in-service and related training as assigned by team leader coach.
• Other duties as assigned by ADC or Operations Leadership.