Donation Center Attendant-Central ADC

Memphis Goodwill Inc.; Memphis (TN); On-site; USD 14,000 - 20,000; Full time

Job summary

Memphis Goodwill Inc. is seeking a Donation Center Attendant-Central ADC in Memphis, TN. The role focuses on greeting donors, processing donations, and maintaining accurate counts while upholding safety standards.

The position emphasizes unloading donations from vehicles, providing tax receipts, and ensuring proper handling of donated items. It requires teamwork and adherence to Goodwill policies and procedures.

Qualifications

• Ability to greet donors promptly and provide courteous service.
• Maintain accurate daily counts of donations and donor tracking.
• Follow safety and security practices and report hazards or injuries.

Responsibilities

• Greet donors in a prompt, friendly, and courteous manner.
• Unload donations from vehicles and offer tax receipts.
• Maintain drive-through and ADC site in accordance with safety standards.
• Break down donations into categories for storage and processing.
• Order and maintain supplies and secure them properly.
• Ensure proper use of equipment and report safety concerns.
• Support Transportation team with delivery and pickup when needed.
• Adhere to company policies and participate in trainings as assigned.

Skills

Donor service

Customer greeting

Donation processing

Inventory counts

Safety compliance

Supply ordering

Equipment handling

Donor tracking

Team collaboration

Training participation

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Donation Center Attendant-Central ADC

Manual Labor Central ADC, Memphis, TN, US

Salary Range: $12.50 To $12.50 Hourly

• Ensures 100% donor and customer delight.
• Greets donors in a prompt, friendly, and courteous manner within 10 seconds; ensures that donor understands that unloads donations from vehicles, offer tax receipts and maintain accurate daily counts of donations.
• Responsible for the stewardship of all donated items ensuring that donations remain property of Memphis Goodwill, and that donations are not use in a personal nature as they are guided through the Goodwill river.
• Breaks down donations into categories.
• Maintains drive-through and ADC site in accordance with image and safety standards.
• Responsible for ordering and maintaining supplies in an efficient manner. Responsible to secure and appropriately use those supplies.
• Adheres to all Memphis Goodwill and personnel policies and procedures; follows good safety and security practices, including reporting safety hazards and injuries to the operations leadership team and/or risk management.
• Ensures proper accuracy of donor tracking and counts.
• Ensures proper use and accurately reporting of on-hand equipment.
• Works in a safe manner, adheres to proper handling of material movement equipment and communicates any safety hazards or concerns.
• Whenever possible; assist the Transportation team with the delivery and pick up of equipment both full and empty.
• Responsible for performing these and all assigned duties within the framework of our Guiding Principles.
• C ommunicates with trainers and leadership on opportunities found in the ADC site and supports ADC peers on specific duties as needed on the ADC or requested by leadership.
• May be asked to participate in activities outside of Goodwill.
• Attend in-service and related training as assigned by team leader coach.
• Other duties as assigned by ADC or Operations Leadership.