Donation Center Attendant — Flexible Schedule & Growth

America's Thrift Stores; Alabama; On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

On-demand pay

Flexible scheduling

Mon-Fri days

Health insurance

Dental & vision

Employee discounts

Paid time off

Career growth

Job summary

America's Thrift Stores is seeking an Attendant at a Donation Center in the United States for hands-on donor engagement and donation processing. You will greet donors, inspect items, organize collections, and coordinate with drivers to ensure smooth movement of donations.

The role emphasizes strong customer service, safety, and the ability to work independently while collaborating with teammates to maintain welcoming donation areas and accurate records.

Qualifications

• Must be at least 18 years old.
• High school diploma, GED, or equivalent work experience preferred.
• Strong customer service, communication, interpersonal, and organizational skills.
• Dependable and able to prioritize tasks, follow procedures, and maintain safety and accuracy.
• Ability to work independently with limited supervision and collaboratively with drivers and other team members.
• Must successfully complete required background check screening.

Responsibilities

• Greet and assist donors promptly, courteously, and professionally; explain the mission and community impact of America's Thrift as appropriate.
• Receive donated clothing, shoes, household goods, and other acceptable items at assigned donation locations.
• Safely load, unload, carry, move, stack, and organize donations in vehicles, carts, bins, containers, trailers, donation boxes, and collection areas as applicable.
• Inspect, sort, categorize, and prepare donated materials for processing, recycling, distribution, or transport in accordance with operational guidelines.
• Coordinate with drivers, management, and team members on donation movement, pickup readiness, collection capacity, and workflow as applicable.
• Maintain clean, safe, organized, and welcoming indoor and outdoor collection areas, including trailers, donation boxes, drive-thru lanes, and surrounding grounds as assigned.
• Monitor site conditions and report safety, maintenance, operational, and capacity concerns promptly to management.
• Keep accurate donation activity records and provide required daily reports and operational updates.
• Build positive relationships with donors, coworkers, property partners, and members of the public.
• Follow company procedures for safe donation handling, traffic and vehicle awareness, housekeeping, and required personal protective equipment.
• Work independently or collaboratively, adapt to assigned collection-site needs, and perform other duties as assigned by management.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Dependable

Independent work

Education

High School Diploma or GED

Job description

America's Thrift Stores is seeking an Attendant at a Donation Center in the United States for hands-on donor engagement and donation processing. You will greet donors, inspect items, organize collections, and coordinate with drivers to ensure smooth movement of donations.

The role emphasizes strong customer service, safety, and the ability to work independently while collaborating with teammates to maintain welcoming donation areas and accurate records.