Donation Center Ambassador (Multi-Location)

Goodwill Hawaii; Honolulu (HI); On-site; USD 32,000 - 45,000; Full time

Job summary

Goodwill Hawaii is seeking a Donation Attendant to staff multiple donation sites. The role focuses on greeting donors, processing donations, issuing receipts, and sharing information about Goodwill's mission.

You will provide excellent customer service, help manage donation flow, and work with site leadership to ensure safe, smooth operations in a dynamic, community-focused environment.

Qualifications

• Greeting donors in a friendly, courteous and timely manner.
• Assists donors with unloading donations, provides a receipt and thanks all donors for supporting Goodwill.
• Directs donor vehicular traffic when necessary
• Assists in donation tracking and record keeping
• Identifies acceptable and unacceptable donation items
• Serves as company ambassador and explains the Goodwill Mission in the community by providing general information about Goodwill's Mission, Services and Programs
• Responsible for regular communication with the Retail Store Manager and/or Donation Attendant Supervisor.
• Adheres to company uniform and appearance standards and maintains a professional image at all times.
• Complies with safety standards and follows operating procedures when utilizing equipment, tools & machinery.
• Other duties as assigned.

Responsibilities

• Greets donors, directs them to donation points, and ensures a positive donor experience.
• Accepts donations, issues receipts, and thanks donors for their generosity.
• Guides donor traffic to maintain safety and flow at donation sites.
• Keeps donation records and assists with basic tracking and inventory.
• Identifies items that are acceptable for donation and those that are not.

Job description

Goodwill Hawaii is seeking a Donation Attendant to staff multiple donation sites. The role focuses on greeting donors, processing donations, issuing receipts, and sharing information about Goodwill's mission.

You will provide excellent customer service, help manage donation flow, and work with site leadership to ensure safe, smooth operations in a dynamic, community-focused environment.