Donation Attendant - PT

Goodwill Industries International, Inc.; Sedona (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company that values diversity and community service! As a vital member of the store team, you'll lead efforts to enhance customer experiences and drive sales. This role involves accepting donations, ensuring proper labeling, and assisting customers with their needs. You'll also operate equipment like pallet jacks and maintain the organization of the production room. With a commitment to core values such as trust, collaboration, and innovation, this position offers a chance to make a real impact while enjoying a comprehensive benefits package. Be part of a company recognized as a Best Place to Work and contribute to its ongoing success!

Benefits

5 Medical Plans

Employer Funded Health Reimbursement Account

3 Dental Plans

Vision Plan

401K

Employer Paid Life Insurance

Employee Assistance Program

Paid Time Off

Paid Holidays

Qualifications

• Excellent customer service skills required.
• Ability to pass forklift certification class necessary.
• Must be at least 18 years old.

Responsibilities

• Accept donations and provide outstanding customer service.
• Safely operate pallet jack and walkie stacker.
• Maintain organization of merchandise and production room.

Skills

Customer Service Skills

Forklift Operation

English Proficiency

Education

High School Diploma or Equivalent

Tools

Pallet Jack

Walkie Stacker

Job description

166 Coffee Pot Drive Sedona Arizona, 86336,

Starting Pay: $17.85 / Hour

Position Description:

Works as a member of the store team to lead an excellent customer and brand experience, and promote sales for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Responsible for receiving all donations in an expedient, courteous manner and places items in the appropriate location in the production room or sales floor.

Essential Duties and Responsibilities:

• Accepts all donations from customers, providing outstanding customer service.
• Responsible for correctly labeling Gaylords.
• Ensures that a receipt is offered to each donor, regardless of the size of the donation.
• Inquires of any potential hazardous product being donated and provides locations list for proper disposal to the customer.
• Writes up sales tickets and sold signs for furniture, electrical, and other large items.
• Assists customers with loading and unloading furniture or other items to and from vehicles.
• Maintains the placement of all merchandise and the organization of the production room by following PPM (picture process map) standards.
• Assists in loading or unloading of merchandise onto/off trucks or trailers, as needed.
• Safely operates pallet jack and walkie stacker.
• Conducts daily safety inspection on all company owned equipment including walkie stackers. Follows and ensures all safety rules are complied with and appropriate safety equipment is used.
• Provides floor care duties at a retail store, as needed.
• Required to cross train in other store positions as business needs.
• Maintains regular and consistent in-person attendance.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Key Values/Enabling Attributes:

• Trust – Making relationships as important as results; Doing the right thing even when no one is looking; Doing what we say we will do; Having the courage to resolve differences; Respecting the uniqueness of every individual.
• Collaboration – Engaging in unfiltered conflict around ideas; Apologizing when appropriate; Taking care of each other and the business; Achieving greatness as One Goodwill; Partnering with our communities to serve our customers.
• Engagement – Valuing attitude and aptitude; Being an ambassador of Goodwill; Going above and beyond; Having fun and celebrating successes; Making life better for those around us.
• Ownership – Leading by example; Driving operational excellence; Holding one another accountable; Making Goodwill better every day; Taking responsibility to initiate solutions.
• Innovation – Encouraging continuous learning; Willing to take risks; Transforming from common to exceptional; Promoting breakthrough thinking; Embracing change.

Minimum Qualifications (Education, Experience, Skills):

• Excellent customer service skills.
• Ability to pass a forklift certification class.
• Ability to speak and read English proficiently.
• Must be at least 18 years of age or older.
• Ability to pass a background check and drug screen, where applicable for position.

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K (Immediate participation upon hire)
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Become a valuable part of our team and work for a company which has been named a Best Place to work by the Phoenix Business Journal 4 out of the last 5 years. Work for a company which has seen double digit growth year after year for nearly a decade. Work for a company which values diversity and is centered on success. Goodwill of Central & Northern Arizona - We Put People to Work!