Donation Attendant Part Time

Goodwill Industries International, Inc.; Frederick (MD); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical Plans

Dental Plans

Vision Plan

401K

Paid Time Off

Paid Holidays

Job summary

Goodwill of Monocacy Valley in Frederick, MD is seeking a Donation Processor/Customer Service team member. You will welcome donors, process donations, label items, and assist customers with loading and unloading to vehicles, ensuring a smooth shopping experience.

Responsibilities include safety checks, floor organization, operating pallet jacks, and supporting multiple store roles as needed. Excellent customer service, English proficiency, and ability to pass a background check are required; a

Qualifications

• Excellent customer service skills.
• Ability to pass a forklift certification class.
• Ability to speak and read English proficiently.
• Must be at least 18 years of age or older.
• Ability to pass a background check and drug screen, where applicable for position.

Responsibilities

• Accepts all donations from customers, providing outstanding customer service.
• Labels items correctly.
• Provides receipts to donors.
• Loads/unloads furniture or items to vehicles.
• Maintains merchandise placement and production room organization.
• Operates pallet jack and walkie stacker safely.
• Performs floor care and safety inspections.

Skills

Customer service

Forklift certification

English proficiency

Background check

Tools

Pallet jack operation

Safety compliance

Job description

1003 W. Patrick Street Frederick Maryland, 21703, [phone]Starting Pay:$15.15 HourlyPosition Description:Works as a member of the store team to lead an excellent customer and brand experience, and promote sales for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Responsible for receiving all donations in an expedient, courteous manner and places items in the appropriate location in the production room or sales floor.Essential Duties and Responsibilities:Accepts all donations from customers, providing outstanding customer service.Responsible for correctly labeling Gaylords.Ensures that a receipt is offered to each donor, regardless of the size of the donation.Inquires of any potential hazardous product being donated and provides locations list for proper disposal to the customer.Writes up sales tickets and sold signs for furniture, electrical, and other large items.Assists customers with loading and unloading furniture or other items to and from vehicles.Maintains the placement of all merchandise and the organization of the production room by following PPM (picture process map) standards.Assists in loading or unloading of merchandise onto/off trucks or trailers, as needed.Safely operates pallet jack and walkie stacker.Conducts daily safety inspection on all company owned equipment including walkie stackers. Follows and ensures all safety rules are complied with and appropriate safety equipment is used.Provides floor care duties at a retail store, as needed.Required to cross train in other store positions as business needs.Maintains regular and consistent in-person attendance.Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.Performs other related duties, as assigned.Minimum Qualifications (Education, Experience, Skills):Excellent customer service skillsAbility to pass a forklift certification classAbility to speak and read English proficientlyMust be at least 18 years of age or olderAbility to pass a background check and drug screen, where applicable for positionYou will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:5 Medical PlansEmployer Funded Health Reimbursement Account (HRA)3 Dental PlansVision Plan401KEmployer Paid Life InsuranceEmployee Assistance Program (EAP)Paid Time Off; Sick and VacationPaid HolidaysThese are just a few highlights of our key benefit offerings!Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at 1-833-624-0920 option 6 or [e-mail] if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at 1-833-624-0920, option 5.PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.