Donation Attendant Part Time

Goodwill of Central & Northern Arizona; El Mirage (AZ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical Plans

HRA (Employer Funded)

Dental Plans

Vision Plan

401K

Life Insurance

EAP

Paid Time Off

Paid Holidays

Job summary

Goodwill of Central and Northern Arizona in El Mirage, AZ is seeking a store team member to deliver an excellent customer and brand experience while receiving donations and placing items in the correct locations in the production room or sales floor. The role emphasizes outstanding customer service, forklift certification readiness, English proficiency, and the ability to work 18 years or older.

Responsibilities include assisting customers with loading, labeling, and maintaining organized

Qualifications

• Excellent customer service skills.
• Ability to pass a forklift certification class.
• Ability to speak and read English proficiently.
• Must be at least 18 years of age or older.
• Ability to pass a background check and drug screen, where applicable for position.

Responsibilities

• Accepts all donations from customers, providing outstanding customer service.
• Labeling Gaylords correctly.
• Ensure a receipt is offered to each donor.
• Provide disposal guidance for hazardous items when donated.
• Write up sales tickets and signs for furniture and large items.
• Assist customers with loading/unloading items to/from vehicles.
• Maintain merchandise placement and production room organization per PPM standards.
• Operate pallet jack and walkie stacker safely and conduct daily equipment safety checks.

Skills

Customer service

Forklift certification

English proficiency

Tools

Forklift

Job description

13055 W Thunderbird Rd El Mirage Arizona, 85335, [phone] Starting Pay :$15.15 Hourly

Position Description

Works as a member of the store team to lead an excellent customer and brand experience, and promote sales for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Responsible for receiving all donations in an expedient, courteous manner and places items in the appropriate location in the production room or sales floor.

Essential Duties and Responsibilities

• Accepts all donations from customers, providing outstanding customer service.
• Responsible for correctly labeling Gaylords.
• Ensures that a receipt is offered to each donor, regardless of the size of the donation.
• Inquires of any potential hazardous product being donated and provides locations list for proper disposal to the customer.
• Writes up sales tickets and sold signs for furniture, electrical, and other large items.
• Assists customers with loading and unloading furniture or other items to and from vehicles.
• Maintains the placement of all merchandise and the organization of the production room by following PPM (picture process map) standards.
• Assists in loading or unloading of merchandise onto/off trucks or trailers, as needed.
• Safely operates pallet jack and walkie stacker.
• Conducts daily safety inspection on all company owned equipment including walkie stackers.
• Follows and ensures all safety rules are complied with and appropriate safety equipment is used.
• Provides floor care duties at a retail store, as needed.
• Required to cross train in other store positions as business needs.
• Maintains regular and consistent in-person attendance.
• Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills)

• Excellent customer service skills
• Ability to pass a forklift certification class
• Ability to speak and read English proficiently
• Must be at least 18 years of age or older
• Ability to pass a background check and drug screen, where applicable for position

Total Rewards Package

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off
• Sick and Vacation
• Paid Holidays

These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact.

Our Mission

Empowering Individuals, Strengthening Families, and Building Stronger Communities.

About Goodwill

Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families.

Core Values

Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values.

Equity and Inclusion

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws.

Contact for Accommodations

Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or [e-mail] if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

Applicant Support

For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.